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My last years tax return was rejected, the error message
My last years tax return was rejected, the error message said my AGI did not match the year before … read more
Fred Rook
Fred Rook
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I seem to have lost my TurboTax file. Too much moving! Can I
I seem to have lost my TurboTax file. Too much moving! Can I get a new copy? I need to file an extension. … read more
Expert
Expert
I just loaded turbotax 2017 deluxe & pulled up the extension
I just loaded turbotax 2017 deluxe & pulled up the extension form because I don't have all my documents & I have the extension for on my screen but it doesn't allow me to enter any of the info require… read more
Arthur L Rubin
Arthur L Rubin
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After loading TurboTaxDeluxe for 2017 tax year on my iMac
After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
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I am ;trying to load TurboTax (as in past years) but I get
I am ;trying to load TurboTax (as in past years) but I get an error message - 1719. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
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I have purchased turbotax deluxe & on loading program
I have purchased turbotax deluxe & on loading program received message it would not support windows vista. Tried to have my computer upgraded it doesn't have enough power to do so. Then tried to retur… read more
Expert
Expert
I tried to download H&R Premium. It kept on saying download
it kept on saying download interrupted. I tried several times. Is their anything on my computer (tax program) HP OS??? … read more
Expert
Expert
I bought thenew turbotax 2017, and i try to load it in my
I bought thenew turbotax 2017, and i try to load it in my computer. But I can not. One message appear always: Please concal the update modification before continuing the installation process. Do you w… read more
Robert M.
Robert M.
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Having so much trouble with the turbotax program this year.
Having so much trouble with the turbotax program this year. I bought the program and did my personal taxes (I mailed them). When I went back to do my daughter's taxes a few days later, the program had… read more
Robert M.
Robert M.
Consultant
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I have been using an older tower comouter to do my prior
I have been using an older tower comouter to do my prior taxes but now want to use my desk top. How do I transfer my 2016 return from one to another? Need a step by step. I tried this once before and … read more
Expert
Expert
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
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I down loaded Turbo tax 17 to Windows. 10. It freezes my
I down loaded Turbo tax 17 to Windows. 10. It freezes my screen. How do I UN-freeze my computer? … read more
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I am getting an error code -36 when attempting to load
I am getting an error code -36 when attempting to load turbotax on to my mac … read more
Richard
Richard
Financial Specialist
IT Manager, Consultant
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I just purchased Turbotax through Amazon and am getting the
Hello I just purchased Turbotax through Amazon and am getting the error "You can't open the application “TurboTax_Premier_2016_Tax_Software_Federal__State__Fed_Efile_PC_download__Amazon_Exclusive (1).… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
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My windows7 will not open the 2012 TurboTax after loading and
My windows7 will not open the 2012 TurboTax after loading and installing the current updates. What can I do to open the cd?… read more
Richard
Richard
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just installed quicken 2007 mac personal finances onto 2007
just installed quicken 2007 mac personal finances onto 2007 macbook. tried importing a copy of my quicken data.qif. the program see the data but does not allow me to do anything with it. for an exampl… read more
Robert M.
Robert M.
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I am still using my copy of Quicken 2004 on Windows XP. However,
I am still using my copy of Quicken 2004 on Windows XP. However, I have a replacement laptop running on Vista. I have not been able to load Quicken on Vista but am most anxious not to loose 20 years o… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I am running Windows 7 OS and tried to install QuickBooks 2003.
I am running Windows 7 OS and tried to install QuickBooks 2003. During installation, it first gave an error message of ..."There was a problem accessing the Font section of the Registry." I clicked OK… read more
Bridget Martin
Bridget Martin
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Meet the Experts:

Robert M.

Robert M.

Consultant

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30 yrs. of computer experience in financial and marketing departments.

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Doug Millington

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Leanne Stewart

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jgordosea

jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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