How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9017
Experience:  30 yrs. of computer experience in financial and marketing departments.
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Cannot print reports on my new printer because not

Customer Question

Cannot print reports on my new printer because not authorized system user?
Previous printer worked fine
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

what software and version are you using and can you print to the printer from other programs

Customer: replied 1 year ago.
Quicken Starter Edition 2013
This is the error message I get:
Comman reason for problem is that Quicken does not support the option ' Run as adiministrator'
Expert:  Robert M. replied 1 year ago.

try this first

in the devices and printers folder

make sure that the printer is shared and set to default

in quicken

go to file / printer setup

make sure that the printer is selected as the report printer.

then try it again.

i can do more to get it going for you if you want to allow me to log in remotely but there is an extra charge for that.

Customer: replied 1 year ago.
When I did that I get the same error message
Expert:  Robert M. replied 1 year ago.

What printer is it and what operating system and can other programs print to it

Customer: replied 1 year ago.
HP Laser Jet Pro MFP M225dw
Windows 8.1
Will print everything including the help topics from Quicken
Expert:  Robert M. replied 1 year ago.

That is not a standard quicken error.

I would have to log in remotely to see what is putting up the error and why

Customer: replied 1 year ago.
Please credit my account, if charged, as you were unable to fix the problem
I will try another source

Related Financial Software Questions