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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3048
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I had an account with Quicken before but my computer died

Customer Question

I had an account with Quicken before but my computer died and I can't remember the password ***** setting up an account on my mac air 2015 quicken I have tried to reset my password ***** can't because to do so I need my old password. I got it and when i try to reset it won't accept it the old password. I need to start all over as a new user but can't get past the confusion my e mail address which is still the same generates the old password
I keep going around in circle and think i will have to return the CD.
Submitted: 1 year ago.
Category: Financial Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

To clarify, the issue is with the password ***** your online account at or with your company file saved on your computer?

Please let me know

Thank you

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