Financial Software Questions? Ask IT Support for Answers ASAP
is it the same account doing the payments as the download that works ?
if it is a different account you would want to go to
tools / account list ( OR cntrl A)
select the problem account
select online services
then click the reset button
Also most but not all bill pay from quicken actually goes through quicken bill pay service rather than the bank. it depends on the bank some banks have it set with quicken to go directly to them. But if it is using the quicken bill pay than you might not be signed up for that or your subscription expired.
I am heading off for the night but i will be here tomorrow afternoon all day. If the above reset does not work please tell me exactly what error message you are getting when you use the bill pay feature.