How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 37653
Experience:  IT professional, resolving issues with financial programs.
Type Your Financial Software Question Here...
Richard is online now
A new question is answered every 9 seconds

I have used Quicken 2000 years. when i bought an 8.1 pc i

Customer Question

Customer: i have used Quicken 2000 for many years. when i bought an 8.1 pc i found a work around to load it by installing a quicken .dll file.
JA: Thanks. Can you give me any more details about your issue?
Customer: i have just had to reinstall my 8.1. i have downloaded the .dll file and i still cannot get my old quicken to load
JA: OK got it. Last thing – JustAnswer charges a fee (generally around $18) to post your type of question to Financial Software Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Financial Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

There is no actually DLL work around, and I am concerned you used a DLL from a fake site as this is a common trick.

How exactly did you install the Dll?