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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3063
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I upgraded to Windows 10 and my Quicken 14 won't display

Customer Question

I upgraded to Windows 10 and my Quicken 14 won't display properly. I spent over an hour with Quicken support and they finally said I needed help from Microsoft. My question, how can I get Quicken 14 to display properly?
Submitted: 2 years ago.
Category: Financial Software
Expert:  Quiksilver07070 replied 2 years ago.

you will need to reload your Video Card drivers.

When you upgraded to Win10, your video drivers could have been lost.

Also, your video card drivers may NOT be compatible with Win10

Customer: replied 2 years ago.
Have tried that and now change.
Customer: replied 2 years ago.
Sorry no change. I have the latest driver.
Customer: replied 2 years ago.
Okay, I thought it was too good to be true. Your response did not help. I reloaded drivers, etc. I still can't run Quicken 14 in Windows 10 with anything I can read properly. I have been charged the full $36.00 but received no help and no follow-up. Can you give me any more help. If not I will request a refund.