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Related Financial Software Questions
I am getting E001 wrong mode error. Screen says return sub
I am getting E001 wrong mode error. Screen says return sub total at the bottom. How do I fix this? … read more
Expert
Expert
Two questions: 1) I have a TurboTax account, but it won't
Two questions: 1) I have a TurboTax account, but it won't accept my password, and I keep getting "timed out", before I can ener a new verification code or password. Isn't there a simpler means by whic… read more
Barbara
Barbara
Enrolled Agent, Paralegal
9,032 satisfied customers
Currently working on 2016 taxes. I need to transfer my 2015
currently working on 2016 taxes. I need to transfer my 2015 data to my 2016 tax form. I used Turbo Tax Premier for the 2015 return. … read more
Lane
Lane
JD, MBA, CFP, CRPS
Doctoral Degree
15,209 satisfied customers
Sorry, but I highly doubt you can help. I spent three hours
Sorry, but I highly doubt you can help. I spent three hours with two turbo tax reps yesterday and don't have time to work on it again today. It's a turbo tax vs windows 10 issue, and they say it's the… read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I can't get into my banking via Quickbooks Pro 2013 but I
I can't get into my banking via Quickbooks Pro 2013 but I can get on it online with no problem. It says to call my bank and change my pin, which I already did but error code OL-334 keeps coming up.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
After filing my 2013 taxes, I received an error 215 message.
After filing my 2013 taxes, I received an error 215 message. i can not open turbo tax 2013 premier, or my 2013 files. I have tried repair and deleated and reinstalled program. How can I clear the erro… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
I bought turbotax deluxe to do my taxes and it advises that
I bought turbotax deluxe to do my taxes and it advises that the itemized deductions forms are not available yet. What is going on?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
Last year I used turbotax online and it is saved as a PDF on
Last year I used turbotax online and it is saved as a PDF on my desktop. Is it possible to save it again as a different type of file so I can get my information? I purchased the 2013 turbotax cd but c… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
I have 2013 TurboTax program--purchased in 2013. I cannot
I have 2013 TurboTax program--purchased in 2013. I cannot get it to work with my Windows 8 program on my Toshiba laptop. The program will open but not connect to the web for such things as interest in… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
80 satisfied customers
I cant get into Turbo Tax 2011. I have the printed copy but
I can't get into Turbo Tax 2011. I have the printed copy but I wanted to re-enter the info for my own benefit. LETTER FROM IRS says it is incorrect and I owe $$. I also can't find my 2011 disk - found… read more
Jeremy
Jeremy
7 satisfied customers
during final review I get info that I need to correct long
during final review I get info that I need to correct long term capital gains entry. I didnot report any but the review goes back to that same item and cannot go to the next area that needs review… read more
PDtax
PDtax
Owner
Master's Degree
4,740 satisfied customers
I have done my Turbo Tax for the past 6 years on a PC. I put
I have done my Turbo Tax for the past 6 years on a PC. I put the past year's file on a thumb drive and loaded them on to my MacBook Pro but I can't they won't open and my Turbo Tax Premier 2012 does n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have TurboTax 2011 which I have been using. This morning
I have TurboTax 2011 which I have been using. This morning when I tried to open the program, it won't open. I have restarted the computer a few times but I still can't get into this program. Any sugge… read more
PDtax
PDtax
Owner
Master's Degree
4,740 satisfied customers
Turbotax says I have an error on a charitable donated item.
Turbotax says I have an error on a charitable donated item. The program eeven locked up my computer. The item is a Baby Grand Piano to High School.… read more
Arthur L Rubin
Arthur L Rubin
Tax Preparer
1,679 satisfied customers
Have Turbo Tax Home and Business AND Turbo Tax Business
Have Turbo Tax Home and Business AND Turbo Tax Business installed on computer not connected to internet. We do manual updates from another computer and transfer to the computer where the Turbo Tax pro… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,104 satisfied customers
I installed my 2011 Deluxe Turbo Tax and then I was asked if
I installed my 2011 Deluxe Turbo Tax and then I was asked if I wanted the updates installed and I clicked yes. I then got an error message saying that the updates did not install. How do I get these t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
i recieved a email saying that my pin number was different
i recieved a email saying that the IRS has differentpin number..i startd a new account and my pin number was different from last year i have found the pin how do i change it....i was by turbotax to fi… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I am trying to install turbotax (I have windows 7) & it wont
I am trying to install turbotax (I have windows 7) & it won't install - it says there is Installer Error 2502. I can't find info on this error anywhere.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,204 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,204 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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