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I have tried at least dozen times to reach Tax Act ator
Hi, Robert...I have tried at least dozen times to reach Tax Act at(###) ###-####or(###) ###-#### press option 2 for tax help and nothing happens. very vexing as I need info from them to finish my return. … read more
Ruthvik C
Ruthvik C
High School
7 satisfied customers
I entered all income items then proceeded to deductions. I
I entered all income items then proceeded to deductions. I entered yes I own a home, then no I do not have a mortgage. The next item should be property tax, however the screen to enter property tax do… read more
Expert
Expert
Suddenly my quicken accounts will not up date beyond 05-15.
Suddenly my quicken accounts will not up date beyond 05-15. I can write checks, but cannot connect to bank accounts. Hqve tried EWC-DC Mismatch, but no result there … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I have Quicken Deluxe 2013. It says I have an EWC-DC
I have Quicken Deluxe 2013. It says I have an EWC-DC mismatch … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I got a text from TaxAct informing me that my federal income
I got a text from TaxAct informing me that my federal income tax return had been rejected and to contact Tax Act. I can't find any phone number to contact them and I am very concerned about my return.… read more
PDtax
PDtax
Owner
Master's Degree
4,818 satisfied customers
moved my quicken files to a new computer -my bank file was
moved my quicken files to a new computer -my bank file was partially duplicated -need help in deleting the duplicate account -thanks… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
i have lost a file in quickbooks. the message says "file cannot
i have lost a file in quickbooks. the message says "file cannot be opened". I have backed up a version each time I used it. I can't believe that it just disappeared. HELP!!!!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Dows I have been using Quicken for many years. I recently
Hi,dows I have been using Quicken for many years. I recently purchase both a new computer with Windows 8 and also Quicken 2013. I bank with Wells Fargo and I update on the web. I have been able to get… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I cannot download transactions to my on-line QUICKEN 2012 account
I cannot download transactions to my on-line QUICKEN 2012 account from Chase Card Services due to 'EWC-DC mismatch'. I haven't had this problem all year. What should I do to enable me to obtain this i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Im using quicken 2012 deluxe and recently found myself unable
I'm using quicken 2012 deluxe and recently found myself unable to update transactions under "Account Actions" on my checking account (Citigroup online). I received the EWC DC MISMATCH error message an… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I had to change my user name at the bank. when I try to download/updat
I had to change my user name at the bank. when I try to download/update now I get a message:EWC-DC OL-238 mismatch… read more
Expert
Expert
I have quicken 2010 it stopped down loading my chase mastercard
I have quicken 2010 it stopped down loading my chase mastercard in March Recently I have spoken with India several times and we could not resolve it. I spoke with Chase this week when I got home from … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I have Quickbooks 2002. Used my backup on another computer,
I have Quickbooks 2002. Used my backup on another computer, altered info on that computer and backed up the data. When I 'restored' this onto my laptop, the infor that was restored was 12 months ago. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
From the last time I used Quicken(2001 Deluxe) a liability
From the last time I used Quicken(2001 Deluxe) a liability account is now a cash/banking account - do not know how this happened or how to fix it. I no longer see any of the data I entered for 2010. A… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Hi again, I started listing my daughters bills, under Enter
Hi again, I started listing my daughters bills, under Enter Bills. Then I go over to pay them. Then when I go back to enter bills, if I have the same Vendor like USPS, even though the bill is paid, it… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I am having trouble printing from quicken. Please call at
I am having trouble printing from quicken. Please call at (XXX) XXX-XXXX. I understand there may be a fee for this service. XXXXX XXXXX [email protected] Tool free number above… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Yesterday, and it was sudden,, my Quicken 2008 icon on my desktop
Yesterday, and it was sudden,, my Quicken 2008 icon on my desktop and my program disappeared. I tried to re-install Quicken 2008 and I was told that it could not remove the previous version. I then we… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I have an external hard drive with all of my quickbooks info
I have an external hard drive with all of my quickbooks info on it. How do I move it to my new computer?… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,208 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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