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hi! I am trying to restore my company. Using QB 2014 pro
hi! I am trying to restore my company. Using QB 2014 pro on Windows 7. My company was saved using the complete back up option to an external hard drive. The files shows a QBW extension but also shows … read more
Robert M.
Robert M.
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Bachelor's Degree
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Robert, I purchased Quicken 2014 and plan to install it
Robert, I purchased Quicken 2014 and plan to install it on a new computer running Windows 8.1. I currently have Quicken 2013 running on an old computer running Windows Vista but I want to use my data … read more
Robert M.
Robert M.
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Bachelor's Degree
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Quickbooks 2009 Issue with Backup. I loaded QB 2009 on a new
Quickbooks 2009 Issue with Backup. I loaded QB 2009 on a new Dell with Windows 2008 and after it working fine for a week, I updated it and now am having trouble backing up my data. It is giving me the… read more
Expert
Expert
I just purchased a new pc. I had backed up my old pc on an
I just purchased a new pc. I had backed up my old pc on an external hard drive. I installed bookkeeper 10 on my new pc from my original disk. I cant figure out how to import my info into bookkeeper fr… read more
Richard
Richard
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I have Quicken 2008 and have not backed-up because I have an
I have Quicken 2008 and have not backed-up because I have an external drive that I thought took care of it. All acccounts are now gone. I assume there is no way to retrieve them?… read more
ezcpa
ezcpa
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A DATA PROBLEM PREVENTS QUICKBOOKS FROM CONTINUING
A DATA PROBLEM PREVENTS QUICKBOOKS FROM CONTINUING. SOLUTION = REBUILD YOUR DATA NOW. I rebuild and it backs up but next time opened program, it give same message.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
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Lost data on my computer and had all data later restored.
Lost data on my computer and had all data later restored. However, cannot get back into my qb data. Shows an error code of (-6129,0). every time I try to access my qb files. Thank you… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Quickbooks. When doing a backup, it starts just fine, then
Quickbooks. When doing a backup, it starts just fine, then QB says not responding, but the backup goes ahead and completes. I have had to reinstall QB program and restore my files, but this is still h… read more
Leanne Stewart
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QB Pro 2009: When I go to a Previous company it says The company
QB Pro 2009: When I go to a Previous company it says The company file selected could not be found It seems to be saving to an external hard drive rather than the C drive. How can I correct this so it … read more
PDtax
PDtax
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4,519 satisfied customers
I bought QB Pro 2012 and I have registered 5 times over and
I bought QB Pro 2012 and I have registered 5 times over and over again - but it still won't let me get into my files… read more
PDtax
PDtax
Owner
Master's Degree
4,519 satisfied customers
I tried to access my Quicken accounts today and it will not
I tried to access my Quicken accounts today and it will not allow me to open any of my bank accounts. I updated my accounts Saturday Dec. 31, 2011. Now I cannot access my accounts. What is the problem… read more
Robert M.
Robert M.
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Bachelor's Degree
9,676 satisfied customers
Restore company files from local backup copy?I follow steps,
Restore company files from local backup copy? I follow steps, then get a Failed notice with not explaination. I do not know what I am doing wrong.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
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Bachelor's Degree
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I have Quickbooks 2009 for Mac for a Mac OS X version 10.5.8.
I have Quickbooks 2009 for Mac for a Mac OS X version 10.5.8. I bought Quickbooks 2011 for Mac and loaded it. When I double click on applications a pop up message appeared that says "cannot use Quickb… read more
bbl242003
bbl242003
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When Im trying to open my Quickbooks, I get an error message
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bbl242003
bbl242003
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On Friday I paid some bill and when I exited quicken I made
On Friday I paid some bill and when I exited quicken I made a backup to an external hard drive. On Saturday my computer died (I think the processor quit). I bought a new computer and reinstalled Quick… read more
ShawnA
ShawnA
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Bachelor's Degree
2,450 satisfied customers
I get the following warning when I try to back up my QuickBooks
I get the following warning when I try to back up my QuickBooks Pro 2010 data: - "Problem A data problem prevents QuickBooks from continuing. Solution Rebuild your data now. Close all windows and choo… read more
Doug Millington
Doug Millington
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your answer did not include instruction on how to link QBs
your answer did not include instruction on how to link QBs to my external hard drive. I do not know how tro do this.… read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
in the last 2 weeks I have received messages as QB is closing SAYING
in the last 2 weeks I have received messages as QB is closing:SAYING CANNOT BACKUP; see QBBackup.log. I have not been able to fix the problem. Thank you in advance for your help.… read more
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Leanne Stewart
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Meet the Experts:

Robert M.

Robert M.

Consultant

9,676 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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