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Banking screen froze when I tapped the button to download
Banking screen froze when I tapped the button to download transactions. REads: connecting to Intuit to retrieve info about your bank." This problem started a month ago and I just tried it again after … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I had a problem with the hard drive and have reinstalled quickbooks
I had a problem with the hard drive and have reinstalled quickbooks and when I try to but the information that was on the c:drive into quickbooks an error message is coming up An error occured when Qu… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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After clicking un the R9 update, my Quickbooks Pro 2012 will
After clicking un the R9 update, my Quickbooks Pro 2012 will not open. I have spent 8 hours with online help 3 times & the problem hasn't been solved. Case numbers-176004152744, 59081017, & 1760168961… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,198 satisfied customers
I just purchased quickbooks 2012 for mac. I have quickbooksPro
I just purchased quickbooks 2012 for mac. I have quickbooksPro 2006 on my desktop PC and made a backup copy of those files. I tried to transfer them to the quickbooks 2012 on the mac and got the pop u… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I am using quickbook Pro 2010 and am getting an error 6000
I am using quickbook Pro 2010 and am getting an error 6000 -83 when trying to restore from local backup. It appears to be a permission problem, but I don't know how to solve.… read more
PDtax
PDtax
Owner
Master's Degree
4,508 satisfied customers
I get Quickbook error that says error occurred loading company
I get Quickbook error that says error occurred loading company file. Tell technical support error codes (-6000, -301) What does that mean… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I am trying to move my files to my new computer and cannot
i am trying to move my files to my new computer and cannot get them to. i reinstall quickbooks, then try to open it, and it says quickbooks has stopped working. any ideas?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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My Quickbooks 2010 shows up in shortcuts, but when I click
My Quickbooks 2010 shows up in shortcuts, but when I click on it does not open. I have tried to restore to a previous day when it was working, but it still will not open. PLEASE HELP!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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My stand alone PC running W7 and QB2010 Pro suffered a hard
My stand alone PC running W7 and QB2010 Pro suffered a hard drive failure. I have replaced the hard drive, loaded W7 and QB2010 Pro from the original CD. The new installation will not open a company b… read more
PDtax
PDtax
Owner
Master's Degree
4,508 satisfied customers
QB just shut down my company files. When I try to open again,
QB just shut down my company files. When I try to open again, I get an error message that says to contact Intuit Technical Support. The error message is (-6147,0)… read more
angelwork1111
angelwork1111
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Bachelor's Degree
16 satisfied customers
I have Mac QB 2012 - it will not open my most recent backup
I have Mac QB 2012 - it will not open my most recent backup and the error message says: The document "QB 12_31_11.qbmb" could not be opened. *** - [NSURL initFileURLWithPath:] nil string parameter. I … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Have been using Quickbooks Pro 2011 for several months now
Have been using Quickbooks Pro 2011 for several months now for our small business. And, stupidly, I had not gotten around to backing up any data. Now, it won't open up Quick Books at all saying there … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,198 satisfied customers
Hi, I got an error when starting QuickBooks Pro 2005. After
Hi, I got an error when starting QuickBooks Pro 2005. After I double click the QuickBooks icon, I got: ------------------------------------------------------ QuickBooks has recently downloaded a softw… read more
Robert M.
Robert M.
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Need help, cant get QB 2009 Pro to open. She was entering
Need help, can't get QB 2009 Pro to open. She was entering data, program froze up, can't open it now. Ran all updates, restarts, reboot, error codes 80070057 and(NNN) NNN-NNNN Any ideas, I have to do … read more
Doug Millington
Doug Millington
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I am trying to back-up my data. My Intuit comes back with
I am trying to back-up my data. My Intuit comes back with message "Unable to verify data". Is there a fix for this? I have Quick Books Premier 2008… read more
Doug Millington
Doug Millington
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I am using intuit to back up my Quickbook files. When I enrolled
I am using intuit to back up my Quickbook files. When I enrolled I had 3 quickbook companies. I now have 4 companies, however, the backup is only showing my first 3 companies. How do I get the backup … read more
JKCPA
JKCPA
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I am upgrading from QB 2007 to 2008 because you no longer support
I am upgrading from QB 2007 to 2008 because you no longer support 2007 and Act doesn't support 2009. As I'm trying to open the file I'm receivinghte following error message. "You may not have sufficie… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
Error code (-6144,-301) while trying to load company backup
Error code (-6144,-301) while trying to load company backup from on computer to another Cannot connect to database Internal database errors Assertion failed 201129 (11.0.1.2250) File is shorter than e… read more
Aaron B
Aaron B
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,198 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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