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I am having the same problem. I always send my invoices from
ok, I am having the same problem. I always send my invoices from Quickbook through AOL. About a week ago it quit working. When I try to email the invoices I would always put in my Password ***** AOL t… read more
Harry
Harry
17 satisfied customers
Having trouble logging in. I have tried logging on and then
I have tried logging on and then clicking on forgot password, but then I'm getting a message that my account can't be found. I inputted my license number, name phone number, etc … read more
Samuel White
Samuel White
Owner and Expert Tech
Quickbooks won't print my invoices correctly; half the side
Quickbooks won't print my invoices correctly; half the side of the page is cut off like the page is set up wrong. I didn't change anything and it just started to happen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Need help with QuickBooks 2010 incompatibility issue with
Need help with QuickBooks 2010 incompatibility issue with newly installed Windows 10. I'm unable to email sales receipts/invoices to purchasers. QB says there is a known compatibility issue between it… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
I need help with Quickbooks entering data into a sales receipt.
I need help with Quickbooks entering data into a sales receipt. I sell items on Amazon and need to input all my sales every two weeks into one sales receipt, this is so I can track the income and inve… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
79 satisfied customers
I am forced to enter a password ***** I cannot remove the password
I am forced to enter a password ***** I cannot remove the password ***** in QB Pro 2013. I am a sole practitioner that uses QB for checking, invoicing and IRS. I do not accept credit cards in QBooks n… read more
Expert
Expert
I have sent invoices directly from quickbooks for years. Starting
I have sent invoices directly from quickbooks for years. Starting several weeks ago, several of my customers sent messages saying that they can not read my invoices. They say the message is just giber… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
I have windows 8 (new computer, hp all in one pavilion 23)
I have windows 8 (new computer, hp all in one pavilion 23) and can not print checks and send invoices via webmail from quickbooks 2011 construction version. In my attempt to research, it stated I need… read more
Expert
Expert
Cant send invoices by email after upgrading to QB 2013
Used my [email protected] for several years on QB. After upgrading to QB2013, I'm asked for email/password XXXXX get the message: "Email or Password XXXXX XXXXX" I tried several different emails and… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I can not send invoices by email I get a MAPI error code
In quickbooks 2010/2011 I can not send invoices by email I get a MAPI error code 00000000(0) at line 464 in send email cpp . message every time I try. Initially it comes up with the message cannot fin… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
I have quickbooks pro 2012 and a Kodak ESP310 printer, using
I have quickbooks pro 2012 and a Kodak ESP310 printer, using Windows 7 OS. All the sudden when I go to print my invoices from quickbooks, I get an error "The print job cannot be completed" error codeN… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
Trying to register QB Pro 2012. It claims it already has my
Trying to register QB Pro 2012. It claims it already has my email listed as my User ID.( I don't ever remember establishing a User ID) So, it won't accept my email as my email address because it's alr… read more
Dr Kerry
Dr Kerry
2 satisfied customers
I recently used the Custom Template for an invoice design.
I recently used the Custom Template for an invoice design. I followed the instructions and designed and built a custom invoive using the Designer Layout custom features. I have the invoice in my syste… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Ive been having problems with Quickbooks freezing when I send
I've been having problems with Quickbooks freezing when I send an invoice thru Outlook. It freezes every single time. We just ran a test and it odes not do this when I use my gmail account. Of course,… read more
Expert
Expert
I recently upgraded my OS to Windows 7 and therefore changed
I recently upgraded my OS to Windows 7 and therefore changed my email program from Outlook Express to Windows Live Mail. When I go to email an invoice through Quickbooks, it does not acknowledge that … read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I just upgraded to 2011 from 2010 as my annual thing and my
I just upgraded to 2011 quick books from 2010 as my annual thing and my invoice numbers willl not carry on from the last ones also when I print my invoices the automatic information is not coming up i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
I cannot get password reset because neither my old email [email protected]
I cannot get password XXXXX because neither my old email:[email protected] nor new email [email protected] is recognized ? Just recd letter in mail from Customer Support noting this for security reasons can… read more
Expert
Expert
i am using windows 7, installed my 2010/11 QBi a few months
i am using windows 7, installed my 2010/11 QBi a few months ago and all of a sudden i cannot email from quickbooks? my email is working fine and it was emailing fine until a week ago: it brings up thi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,675 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

9,675 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

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QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

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16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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