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I purchased Turbo Tax deluxe and my understanding is that I
I purchased Turbo Tax deluxe and my understanding is that I can file returns for up to 5 taxpayers. So far all I see is how to put information in for my retrun. How do I … read more
Barbara
Barbara
Enrolled Agent, Paralegal
8,027 satisfied customers
I just bought Turbotax Premier 2017 from Ofice Max, loaded
I just bought Turbotax Premier 2017 from Ofice Max, loaded the CD in my mac, moved the red check to my applications, went to my applications list, clicked on the Turbotax Primier 2017 program, and I g… read more
Expert
Expert
I'm trying to fill out my tax forms - I have the federal tax
Hi Andy - I'm trying to fill out my tax forms - I have the federal tax done - I worked in multiple states. I'm trying to save my federal tax to a mock file. I have a Mac. There is no save as on the dr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
Lost all files on turbo tax for last year with hard drive
Lost all files on turbo tax for last year with hard drive failure. is their a way I can download last years files … read more
Barbara
Barbara
Enrolled Agent, Paralegal
8,027 satisfied customers
Currently working on 2016 taxes. I need to transfer my 2015
currently working on 2016 taxes. I need to transfer my 2015 data to my 2016 tax form. I used Turbo Tax Premier for the 2015 return. … read more
Lane
Lane
JD, MBA, CFP, CRPS
Doctoral Degree
14,680 satisfied customers
Installation did not run automatically as in previous years
Installation did not run automatically as in previous years - cannot locate the TurboTax CD I upgraded to windows 10.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
I cant get into Turbo Tax 2011. I have the printed copy but
I can't get into Turbo Tax 2011. I have the printed copy but I wanted to re-enter the info for my own benefit. LETTER FROM IRS says it is incorrect and I owe $$. I also can't find my 2011 disk - found… read more
Jeremy
Jeremy
7 satisfied customers
I have just purchased TurboTax Standard 2012 and installed
I have just purchased TurboTax Standard 2012 and installed the CD onto my desktop. I have used your product for the last several years and wish to upload last years return. Last years return in filed … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I purchased Turbotax Federal & State Home & Business for the
I purchased Turbotax Federal & State Home & Business for the 2012 year. When I opened package, the version is 2009 Turbotax. If I use this disc, will my tax return come out as 2009? Case had security … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
Ive lost my prior year (2012) TurboTax file and for dum reason,
I've lost my prior year (2012) TurboTax file and for dum reason, I've also lost my 2012 tax return information. My returns are typically not that difficult, but I also run a small business on the side… read more
Barbara
Barbara
Enrolled Agent, Paralegal
8,027 satisfied customers
I bought online home and business tax for 2011, the computer
I bought online home and business tax for 2011, the computer that it was downloaded on does not work anymore have a new one is there anyway we can transfer what was on that computer to the new one… read more
TaxVince
TaxVince
Senior Accountant
Master's Degree
896 satisfied customers
I do not need to ask about the Quicken program. Need to know
I do not need to ask about the Quicken program. Need to know how to transfer my 2012(purchased on line Nov-2011) program to new computer. Old computer crashed, info not accessible. Data backed up by C… read more
PDtax
PDtax
Owner
Master's Degree
4,521 satisfied customers
I have TurboTax 2011 which I have been using. This morning
I have TurboTax 2011 which I have been using. This morning when I tried to open the program, it won't open. I have restarted the computer a few times but I still can't get into this program. Any sugge… read more
PDtax
PDtax
Owner
Master's Degree
4,521 satisfied customers
i have a new computer they transferred all files etc but i
i have a new computer they transferred all files etc but i didn't have a quicken cd so could not put quicken info back on. If i install the2012 quicken disk i have can i transfer my 2011 and earlier i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
I am trying to install QB 2010 via disk. It says it cannot
I am trying to install QB 2010 via disk. It says it cannot find the 3rd party info, even though I can see the files on the disk. Using Windows 7 Home on a Dell Inspiron. Also need to re-register under… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I have loaded my 2010 data into TurboTax Home/Business. Is
I have loaded my 2010 data into TurboTax Home/Business. Is there a way to electronically transfer this information to my tax accountant?… read more
Arthur Rubin
Arthur Rubin
Doctoral Degree
1,278 satisfied customers
I have quicken on line backupup on one computer and wis
I have quicken on line backupup on one computer and wish to put it on another. I fillout the page but evidently don't have the right account number or password. Please help! Gerald P. O'Neil XXX-XXX-X… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,676 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

9,676 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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