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Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 36119
Experience:  IT professional, resolving issues with financial programs.
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Hi Davewas trying to open up quick books on my computer this

Customer Question

Hi Dave
was trying to open up quick books on my computer this morning and i received an error message ps 107,
i have accountant quick books premier 2012
thanks zev
Submitted: 3 years ago.
Category: Financial Software
Expert:  Richard replied 3 years ago.
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

Can you tell me please which version of windows you are running?

Thank you
Customer: replied 3 years ago.

when will I get a response?

Customer: replied 3 years ago.

ie 10

Expert:  Richard replied 3 years ago.
I waited 9 hours for your response...

I need to know which version of Windows, not internet explorer.

I'll assume Windows 7

Do the following please

Go to

Click the Updates & downloads option.

Next to Your product is, your QuickBooks version will appear. Click Choose a different product to change the QuickBooks product and version.

Click the Update button.

In the File Download window, click Save.

In the Save As window, choose the location to save the update file.

Locate and double-click the downloaded qbwebpatch.exe file. If you saved your download into a disk, you will need to install the update from the disk.
NOTE: There may be a delay or pause of up to 60 seconds at 84 to 86 percent of the update. Do not cancel the update. Allow it to finish and QuickBooks will be updated correctly

When the installation is complete, restart your computer.


Click Employees > Get Payroll Updates.

Click to select Download entire payroll update.

Click Update.

When the download is complete, a message such as "A new tax table and/or updates to your payroll tax forms have been installed on your computer. Click OK to read about the changes." Click OK.

Then tell me if you still have the error please.

Thank you

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