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Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 36777
Experience:  IT professional, resolving issues with financial programs.
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I cannot get any farther with the temporarypassword. Please

Customer Question

I cannot get any farther with the temporarypassword. Please help
Submitted: 3 years ago.
Category: Financial Software
Expert:  Richard replied 3 years ago.
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

Sorry to hear about the problem you are having.

Can you tell me what this password XXXXX XXXXX please?

thank you
Customer: replied 3 years ago.

I cannot remember the password XXXXX when i use the temporary one it

doesnt go any farther. My question is that I cannot print photos from my

laptop because it says I need a theme. Do you know what that means?


Expert:  Richard replied 3 years ago.
Thanks Martha

It means the App has been corrupted and you will need to reinstall it

To do this, please do the following

Put the in the trash (Drag it from your Applications Folder to the trash)

Check which version of Mac you have by Clicking on the Apple () menu, then choose About This Mac.

On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type


on 10.7 they're at


A Finder Window will open at that location and you can remove the iPhoto pkg files.

Now to Re-install.

If you purchased an iLife Disk, then iPhoto is on it.

If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

Once reinstalled, you should then be able to print your photos.

If you have any difficulties at all, please do not hesitate to let me know so I can assist you further

Thank you

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