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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9017
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Same question!! ("received message - backup disabled - contact

This answer was rated:

Same question!! ("received message - backup disabled - contact blah blah blah"
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Hi, I'm Robert and I'll be helping you with your financial software question.

 

are you talking about the quicken online backup ?

Customer: replied 3 years ago.


correct

Customer: replied 3 years ago.


yes, quicken on line backup

the most likely cause for that is the credit card that you used for the account expired.

 

You have to log in to the online backup account at this link https://www.backup.com/User/login2.aspx?vendorid=intqkn

 

and go to manage account and make sure the account is in good standing and give it a new credit card number if necessary

 

If you have problems doing that please let me know what they are and I will get you through them

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