How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 36053
Experience:  IT professional, resolving issues with financial programs.
32989067
Type Your Financial Software Question Here...
Richard is online now
A new question is answered every 9 seconds

I have an old version of MS money which is running but I cant

This answer was rated:

I have an old version of MS money which is running but I can't see anything.
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

When you say you do not see anything, can you provide more detail please?

Do you mean you start the program but the window is blank?

Or when you start it, nothing happens?

Thank you
Customer: replied 3 years ago.

Yes, the window is blank when I start the program. If I press the icon again it says 'money is already running'. The icon has changed from the blue M to a white icon with dots.

Thanks Irene

Can you first restart the computer.

Then on the icon you click to start Money, right click it and select properties.

Click on the Compatability tab and choose Windows XP

Also at the bottom, put a check in Run As Administrator

Once done, click ok, then try to start it.

Let me know the results please

Thank you
Customer: replied 3 years ago.

If I have to restart my PC how do I get back to you if the info doesn't work

You can return to this webpage Irene and post a message like you just did.

Or check your emails, as there will be emails from me with a link back here.

Let me know how you go please.

Thank you
Customer: replied 3 years ago.

Richard, have had no success with your suggestion.

ok, it is not compatable with Windows 7, but there are some tricks that can get it to work at times.

When you tried to install it, what exactly stopped you from doing this?

Customer: replied 3 years ago.

My husband, who is not here at present, said the message was that the 2005 version of money was older than the version on my PC.

ok, I know this message.

You wont get Money runnng on your computer, it is not meant to work with Windows 7.

There is a trick to see if you can get it to work, but we did this and it is still failing.

Knowing the message confirms money will not run on this computer sorry Irene.

Money is not made anymore, but would you like me to advise on a similar and alternative program that will run on your computer?
Customer: replied 3 years ago.

Yes Please

Quicken 2013 will be perfect for what you require Irene.

It is meant for personal finance management and works perfectly with Windows 7.

Quicken Deluxe 2013 is the version you want and can be purchased here

Click Me To View

If you would like any additional information, please do not hesitate to let me know.

And if you can please rate my service, that is greatly appreciated.

Thank you
Richard and other Financial Software Specialists are ready to help you

Related Financial Software Questions