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Have quicken 99, was in older computer that crashed so
have quicken 99 , was in older computer that crashed so trying to install older 99 to my laptop and retrieve my office files that are very important but asking for customer number to register how can … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
Returned from vacation to no TV/Internet/Phone. After 4 visits
Returned from vacation to no TV/Internet/Phone. After 4 visits by Comcast techs, I have everything working but Quicken 2001 Deluxe. It doesn't see the database, wants to set up a new user. Any ideas?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
I recently bought a new Apple desk top computer and had my
I recently bought a new Apple desk top computer and had my old Quicken 2007 (which ran on boot camp) transferred. Some of the accounts transferred correctly, but one had only about a dozen entries and… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
I had used quicken until late 2007 in the past but switched
I had used quicken until late 2007 in the past but switched to Quickbooks. Now I have upgraded quicken again and want to use it now. How do I get my 2007 balance off my quicken 2013? pat… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,104 satisfied customers
I deleted my Quicken 2013 account from my desktop because it
I deleted my Quicken 2013 account from my desktop because it was not loading. It would open but the minute I tried to record into it, it would freeze and only show the bottom half of screen. Had to cl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have Quicken Essentials v 1.7.2 and OS 10.7.5. Been using
I have Quicken Essentials v 1.7.2 and OS 10.7.5. Been using Quicken for years and Essentials since April. I tried to download data to one of my accounts. it happened to be a credit card account and we… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
I recently helped a friend install Quicken Deluxe 2013 on her
I recently helped a friend install Quicken Deluxe 2013 on her brand new computer whose operating system in Windows 7. I copied her Quicken 2000 data files over into the new computer and when I tried t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
On or about 3/10/11 we changed the password. Everything worked
On or about 3/10/11 we changed the password. Everything worked fine till 11/24/12. On that day I was searching for tax entries when everything posted after 3/10/11 disappeared. I restarted the system … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
When I log in with my old password XXXXX can get in, but I can
When I log in with my old password XXXXX can get in, but I can not see any of my statements. I changed the password XXXXX March 2011 and I changed it, now I can't see any statements previous to that d… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
Have been using Quicken 3 for years and have all my records
Have been using Quicken 3 for years and have all my records on it. Had to re-install Windows XP so made a copy of Quidken program and files. When I tried to open Quicken it said there were some progra… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,104 satisfied customers
I have Quicken 2004, I have been backing up several bank accounts
I have Quicken 2004, I have been backing up several bank accounts on a USB with no problems, I always have gotten a message that "the file has been successfully backed up". The last time I tried to ba… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,104 satisfied customers
My old desktop hard drive crashed. I dont know what version
My old desktop hard drive crashed. I don't know what version of quicken I had, but I ordered quicken 2001 deluxe and installed it on my laptop. I had quicken data on the old desktop that was placed on… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
I recently purchased Quicken Basic for Windows XP. I want to
I recently purchased Quicken Basic for Windows XP. I want to remove it to my new computer which has Windows 7 which needs 64 Bytes. What do I do? Howard ***@******.***… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have not been able to back up my files since we dounloaded
I have not been able to back up my files since we dounloaded 2008 onto my new computer. I was hoping that there was some way that I could talk to some one on the phone that could walk me through what … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have a problem. Every time I try to go into Quicken the
I have a problem. Every time I try to go into Quicken the screen that comes up is always there. Can't get rid of the screen. The screen is as follows. #1-Where your money goes, #2-Stay on top of month… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
lost data from present time back to august 2008. Have quicken
lost data from present time back to august 2008. Have quicken 2003 version. how do I retrieve this?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
can you give me easy instructions to overwrite my quicken file
can you give me easy instructions to overwrite my quicken file from my jump drive, ( changes were made and I need to restore my file... thanks,,,, a not so good computer user.. ha Our accountant may b… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
47 satisfied customers
I contacted you yesterday and the person was off line before
I contacted you yesterday and the person was off line before I got an answer. I recently purchased a 2010quicken which I have installed into my computer. I have a 2007 quicken installed in an older co… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,724 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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