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I have QuickBooks version 2011 and have been using it a long
I have QuickBooks version 2011 and have been using it a long time. Then yesterday I attempted to log on and when I clicked on the icon an error message popped up. It said "could not initialize license… read more
Expert
Expert
I have been using 2008 version for several years. Approx a
I have been using 2008 version for several years. Approx a month ago I got a new computer. My tech transferred my quickbooks over but it wants to register this version. I have only the lic # & product… read more
Expert
Expert
On our company pc we have a copy of QuickBooks Pro 2010. Our
On our company pc we have a copy of QuickBooks Pro 2010. Our company started on the 01/11/2011, however the copy of QuickBooks on the system has an old company still on it (not ours). we need to delet… read more
Bridget Martin
Bridget Martin
Accountant
Bachelor's Degree
652 satisfied customers
I have QB 2010 Pro loaded on my laptop and just purchased a
I have QB 2010 Pro loaded on my laptop and just purchased a home computer. I want to load the QB onto the desktop but don't have the discs. I am snowbirding in AZ and the discs are in AK. I know my li… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
QB for Mac 2010 recently made 2 years of data entered since
QB for Mac 2010 recently made 2 years of data entered since conversion from Windows invisible. Now: 1. It refused to open; I clicked and nothing happened. 2. I reinstalled QB for Mac 2010 from the CD.… read more
Tax.appeal.168
Tax.appeal.168
Principal
6,324 satisfied customers
When I try to open my quickbooks I get an error 3371 statuscode
When I try to open my quickbooks I get an error 3371 statuscode 11118 Quickbooks could not load the license data.… read more
tek_babe
tek_babe
Technical Support Coordinator
Associate Degree
20 satisfied customers
I have Quickbooks running on my PC and am looking to buy an
I have Quickbooks running on my PC and am looking to buy an Apple Mac computer but must be able to transfer my Quickbooks.Can I do this? Do I need to buy another version of Quickbooks for the Mac comp… read more
AnswerCPA
AnswerCPA
Advisor
Bachelor's Degree
175 satisfied customers
I had to purchase a new computer and I am trying to install
I had to purchase a new computer and I am trying to install 2010 Quickbooks the same one I had on my other computer. When it starts to install I get this error message. (Quickbooks has problems in rea… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Trying to restore 2007 pro quickbook files from Carbonite backup
Trying to restore 2007 pro quickbook files from Carbonite backup after virus infection. Cannot open files. Getting multiple error messages, and following direction to fix does not fix. Any suggestions… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have recently purchased 2011 Pro and backed up 2 QB to an
I have recently purchased 2011 Pro and backed up 2 QB to an outside source and have upgraded from Pro 2008. I have one QB 2008 account that I am not able to backup and then upgrade. What do you sugges… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
I have been a QB user since the late 1990s. Suddenly, an
I have been a QB user since the late 1990's. Suddenly, an empty "text" box appeared in my invoice template. Every time I try to edit my invoice template, I get kicked out of QB. I have tried everythin… read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
I had quickbooks 2009/2010 previously installed on my pc, I
I had quickbooks 2009/2010 previously installed on my pc, I downloaded and installed 2011 when I opened 2011 and half my entries are not there, Example my hst file had a balance of approx 38,200 and n… read more
Bridget Martin
Bridget Martin
Accountant
Bachelor's Degree
652 satisfied customers
I have quick books pro 2006. the programme crashed 4 times
I have quick books pro 2006. the programme crashed 4 times trying to load it though have been using it foir a year. So deleted the programme and tried to reinstall. Could not get past the first page a… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I am running Windows 7 OS and tried to install QuickBooks 2003.
I am running Windows 7 OS and tried to install QuickBooks 2003. During installation, it first gave an error message of ..."There was a problem accessing the Font section of the Registry." I clicked OK… read more
Bridget Martin
Bridget Martin
Accountant
Bachelor's Degree
652 satisfied customers
I have Quicken 07 and have been having problems with transactions
I have Quicken 07 and have been having problems with transactions, ATM's, checks and just about everything going onto the the online center payment screen. I have tried to delete some of the transacti… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
How can I install a QuickBooks Pro 2008 file onto a new computer
How can I install a QuickBooks Pro 2008 file onto a new computer that has Quickbooks Pro 2010 installe? I'm going from XP to Windows 7 and only QB Pro 2010 is available for Windows 7. From trying to s… read more
RD
RD
Self Employed
Master's Degree
1,164 satisfied customers
Just lost my computer to a virus.Had quickbooks 2001 for my
Just lost my computer to a virus.Had quickbooks 2001 for my business for the last 8 years. Want to install Quickbooks 2010 on my new computer. Have pulled all data from 2001 version off other hard dri… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
Unable To Open File Computer Shut Down During Backup
Unable To Open File Computer Shut Down During Backup. I was trying to backup the QB file and to my flash drive and the computer shut down. Once I restarted and tried to open the file it says the QB Da… read more
Expert
Expert
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,202 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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