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I am try to install updates to TURBOTAX 2017 and the systems
I am try to install updates to TURBOTAX 2017 and the systems waiting for installer but it never comes. I have shut my computer down and try again as you request . I still get waiting for installer ple… read more
Expert
Expert
I am getting a corrupt file error after installing turbo tax
i am getting a corrupt file error after installing turbo tax 2016. the error states nativeimages_v4.0.0.30319_32\intuitctg.4207ecd0#\23e6bof57ef6243d6a94fe94010b9ed5 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I purchased the turbotax Premier from Costco and when I went
Hi I purchased the turbotax Premier from Costco and when I went to load it on my computer it loaded on but I could not get it to open. So I returned it to Costco and bought a new one. The New turbotax… read more
Richard
Richard
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We have Peachtree Complete Accounting 2009, 5 licenses,
We have Peachtree Complete Accounting 2009, 5 licenses, one of which is a server PC. The GM's terminal stopped working properly with no hint of an error message or direction to resolve this issue. Whe… read more
Robert M.
Robert M.
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Bachelor's Degree
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I have QuickBooks Premier - Accountant Edition 2010. When I
I have QuickBooks Premier - Accountant Edition 2010. When I went to open my file I got an error code (-6129,0) can you help me restore my file? It looks like the problem is with the type file ndfile a… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,705 satisfied customers
Has anyone been able to fix error 42016 in turbo tax 2011? I
Has anyone been able to fix error 42016 in turbo tax 2011? I would like to fix the error and be able to use the update utility. I will not consider the manual installation as a solution.… read more
PDtax
PDtax
Owner
Master's Degree
4,748 satisfied customers
I am trying to access my quickbooks simple start 2010 accounting
I am trying to access my quickbooks simple start 2010 accounting program and I get: An error occured when quickbooks tried to access the company file. error Code (-6129,0). Can you help me?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,705 satisfied customers
I keep getting an errr message telling me the file cant be
I keep getting an errr message telling me the file can't be opened. Make sure it is not currently being used by another program or a read only file… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I was using 2010 version with 3 computers, when all the computers
I was using 2010 version with 3 computers, when all the computers simultaneously aborted with the message, QBGDS plugin quit working, and everytime we work in them, QB aborts. I have tried installing … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I presently have Quicken Premier 2012 fully installed on my
I presently have Quicken Premier 2012 fully installed on my desktop with all my accounts. How do I install it on my laptop and keep it synchronized??… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
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I have been using Quicken for my personal finances for sever
I have been using Quicken for my personal finances for several years (currently Quicken 2010 home) Suddenly I can't open it, although the shortcut is still on my screen. What have I done wrong?… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I am having difficulty installing the CD disc which I received
I am having difficulty installing the CD disc which I received for tax year 2010. There is no response when I follow the instructions provided with the CD. I have been unable to insert the Installatio… read more
Doug Millington
Doug Millington
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268 satisfied customers
I am upgradding from Quicken Premier 2008 to Quicken Premier
I am upgradding from Quicken Premier 2008 to Quicken Premier 2011. The load program removed the old version, installed the new, and converted the data file. The program worked fine. On the next boot, … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,705 satisfied customers
I cannot install quicken 2010 premier on my computer (windows
I cannot install quicken 2010 premier on my computer (windows vista) I have tried all the troubleshooting steps and have contacted quicken 3 times. No resolution… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I just bought a new computer with Windows 7, and when I tried
I just bought a new computer with Windows 7, and when I tried to install my Quicken Deluxe 2008 it won't run!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,705 satisfied customers
I have a software package on my computer that is Quicken 2010
I have a software package on my computer that is Quicken 2010 Premier. I have files within that program that I want to print, but it won't let me. It gives me a message that says it does not support "… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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My quickbooks pro acct. will not open it has an error message
My quickbooks pro acct. will not open it has an error message that says quickbooks has a problem reading this registration file you need to ask your system administrator to remove this file and reinst… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
Every time I try to start QB, I get message QB has problem
Every time I try to start QB, I get message "QB has problem in reading this registration file...you need to remove file and reinstall QB C:\program dat\common files\intuit\QB. I checked path and file … read more
David Bennett
David Bennett
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Meet the Experts:

Robert M.

Robert M.

Consultant

9,705 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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