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My computer completely died and have installed a new one. I
My computer completely died and have installed a new one. I need to re-install my quickbooks program and have followed QB instructions. not working. I have a Desktop Pro 2018disc. … read more
Expert
Expert
When sending an invoice from Accounts pro/premier (2014) through
When sending an invoice from Accounts pro/premier (2014) through Outlook 2013 the email is stuck somewhere in the system and is not sent. When I exit Accounts and attempt to start Outlook it will not … read more
Expert
Expert
When I run QB, i get an error "an empty Quick Books window
When I run QB, i get an error "an empty Quick Books window already exisits" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I am having an issue in Quickbooks : I cannot open a journal
I am having an issue in Quickbooks JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best. Customer: I cannot open a journal entry to edit it JA: Is … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Using Quick Books Pro 2014. Tried to do payroll tonight for
Using Quick Books Pro 2014. Tried to do payroll tonight for my 2 employees and after entering all times and pay rates, it calculated their paychecks but didnt subtrack taxes and stuff from their paych… read more
Angie
Angie
Bookkeeper, Tax Preparer, Office Manager
395 satisfied customers
Chris here. I have QB pro 2015 and keep getting "quickbooks
Chris here. I have QB pro 2015 and keep getting "quickbooks is already running/open. Close open program and try again" messages. I can't even load a backup copy for the same reason.… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,215 satisfied customers
HI. PLEASE HELP! DESPERATE HAVE MAC COMPUTER. GOT PARALLELS
HI. PLEASE HELP! DESPERATE HAVE MAC COMPUTER. GOT PARALLELS SO I CAN RUN QB 2013. INSTALLED FINE. AMENDED VAT AGENCY FOR SA AND NOW WILL NOT OPEN. GET FOLLOWING ERROR MESSAGE: PROBLEM EVENT NAME: BEX … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Quicken has frozen my computer at an "update" session in one
Quicken has frozen my computer at an "update" session in one of my checking accounts.(Quicken 2012 Deluxe) Turning the computer off doesn't let quicken restart, just goes back to the frozen screen. ( … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,239 satisfied customers
I get a msg saying, "quickbooks cant start because its already
I get a msg saying, "quickbooks can't start because its already runnning. Only QB accountant and QB enterprise can open more than one co file." I have a sole practice....I'm the only one using my QB. … read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
2,885 satisfied customers
SETTING UP NEW COMPUTER.. WORKED FOR YEARS QB 2010 WITH
SETTING UP NEW COMPUTER.. WORKED FOR YEARS QB 2010 WITH OFFICE 2007 SETTING UP SAME BUT GETTING THIS ERROR MESSAGE QUICKBOOKS CANNOT EXPORT TO EXCEL FILE BECAUSE THE EXCEL FILE WAS TERMINATED OUTSIDE … read more
Expert
Expert
I am trying to open my Quickbooks 2012 program. I have already
I am trying to open my Quickbooks 2012 program. I have already registered it and done work on my company. I usually right click the icon on my desktop and then click "open," and it works. However, thi… read more
angelwork1111
angelwork1111
President
Bachelor's Degree
8 satisfied customers
When i try to open quick books 2007 it will not open. the second
When i try to open quick books 2007 it will not open. the second time i try to open quick books will show at the bottom but when i click on that nothing happens… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Quickbooks Pro Certified
Bachelor's Degree
708 satisfied customers
I am trying to open Quickbooks and the program opens but the
I am trying to open Quickbooks and the program opens but the screen is blank and when I click on file or home page nothing happens. I cannot even open or close the program without using the ctrl alt d… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I am using OB 2010. I try to bring up QB, but no qb screen
I am using OB 2010. I try to bring up QB, but no qb screen comes up. In the task screen, it says QB is "running"… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
We were installing quickbooks small business accounting 2011.
We were installing quickbooks small business accounting 2011. Taking forever so do to time we elected to cancel. At the bottom of the screen for over 10 minutes it says canceling operations please wai… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I am trying to update to Quickbooks 2011, I got it started
I am trying to update to Quickbooks 2011, I got it started and about 1/2 way through it stopped and sat in the same area all night, so today, I tried to cancel it and now it is sitting in that mode an… read more
Doug Millington
Doug Millington
Certified Public Accountant
Bachelor's Degree
268 satisfied customers
I use quicken 2005 premier. My computer thinks I am using
I use quicken 2005 premier. My computer thinks I am using quicken billpay but have not used that for several years. Still get bill alerts. How can I stop that? Do not know password XXXXX used years ag… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,239 satisfied customers
I cannot get my QB 2009 to open. It only shows a small bar
I cannot get my QB 2009 to open. It only shows a small bar at the top with the minimize, full page and x symbols. Then "Have a Question" bar. This is the first time this has ever happened....I don't k… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,239 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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