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I have just had the motherboard in my computer upgraded. I
I have just had the motherboard in my computer upgraded. I downloaded 2012 Home and Business that I had before the change. Although everything seems to be working fine, I can not connect with my finan… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
How do I set up automatic updates for Mountain America Credit
How do I set up automatic updates for Mountain America Credit Union? It stopped working long ago.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
My quicken stopped giving updates on my charge account. When
My quicken stopped giving updates on my charge account. When I request an update it registers the date and a message saying that the update did not work for data. How can resume getting updates.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
Error ol-392-a, bank download problem. I down loaded the last
Error ol-392-a, bank download problem. I down loaded the last part of Dec. Now the program wants to down load by user # XXXXX of just bank institution and goes back to 03/11 I talked to bank ,they sai… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
In October, 2011 I purchased Quicken when I purchased my new
In October, 2011 I purchased Quicken when I purchased my new computer. Has worked great until 12/22/2011 when Quicken would not sent to my bank,Wells Fargo, my requested bill to pay on line. I have ta… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
Quicken no longer updates one of my accounts online. It doesnt
Quicken no longer updates one of my accounts online. It doesn't recognize the account anymore and the 'use an existing quicken account' option is grayed out'. I've tried downloading the file manually … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I can no longer download info from my bank account. My wife
I can no longer download info from my bank account. My wife has been entering bill payment info directly to our bank - bypassing bill pay. Is this the reason? Since my bank offers this service, I don'… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
unable to download banking transactions to Quicken for window
unable to download banking transactions to Quicken for window 2011. the download worked when I installed Quicken 2011 I followed the prompts and 90 days of transactions from my bank were imported I ha… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I use Quicken 2011, Release 8. I have been successfully downloading
I use Quicken 2011, Release 8. I have been successfully downloading bank info to my checking account for a long time now. A few weeks ago I decided to create the four additional accounts I have with t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
Im trying to setup an account with Suntrust Bank, but for
I'm trying to setup an account with Suntrust Bank, but for some reason, it's not recognizing my user ID and password, in which I know is correct. After I type in the user ID and password, and then cre… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
My 2011 deluxe will not download using the one stop update.
My 2011 deluxe will not download using the one stop update. It worked last night but not on 12/29… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I have Quicken Backup. In following Quicken instructions for
I have Quicken Backup. In following Quicken instructions for downloading Oct & Nov missing transactions when downloading from the bank I used a bank password XXXXX of my pin number which is what was w… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I am not able to download my Bank of America information on
I am not able to download my Bank of America information on line since sometime last week. I would really appreciate your help. Thank you. Nancy Harwood… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I upgraded to Quicken 2011 3 weeks ago and have not been able
I upgraded to Quicken 2011 3 weeks ago and have not been able to get access to my checking accounts. I do have access to investment accounts but not checking. My accts. are with SunTrust Bank. When I … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I am trying to add a new account from a different bank on my
I am trying to add a new account from a different bank on my Quicken 2011. My banbk knows nothing about Q and refuses to help me at all, and the online directions which they printed out are no use. Q … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
some how my password is no longer accepted.HOW DO I CORRECT
some how my password XXXXX XXXXX longer accepted. HOW DO I CORRECT THIS? I NEVER DID ANYTHING TO TRY ABD CHANGE IT IT HAPPENED ON ITS OWN? HOW DO I STOP THIS AS IT APPEARS THAT NONE OF YOU HAVE AN ANS… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I downloaded Quicken 2011 last night. Cannot tell if download
I downloaded Quicken 2011 last night. Cannot tell if download activated. How do I know? Also, try to update transactions from institution and get message that log in information was incorrect. Have go… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
I want to download my Quicken credit card information into
I want to download my Quicken credit card information into Quicken. I get an invalid password XXXXX and am unable to download I need to create a neww password. I have spoken to three people there and … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,310 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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