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installed quicken 2014 and transferred data ok, but now cannot
installed quicken 2014 and transferred data ok, but now cannot get internet update connection or make transactions via internet. asks for paswsword and id, did not remember and aswered question proper… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
tried all day to get help from quicken - even now as my phone
tried all day to get help from quicken - even now as my phone is on speaker for 22 minutes with no answer... i need to load my quicken 2011 onto my new surface pro. AND then make sure it will work wit… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
Ive had different e-mail addresses and passwords. I need
I've had different e-mail addresses and passwords. I need a copy of my 2011 taxes, but I can't get into turbo tax. I saved 2008, 2009,2010 on my computer, but I need 2011. How can I get in. My friends… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
When I log in with my old password XXXXX can get in, but I can
When I log in with my old password XXXXX can get in, but I can not see any of my statements. I changed the password XXXXX March 2011 and I changed it, now I can't see any statements previous to that d… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
My daughter did her 2011 taxes thru turbo tax on my computer
My daughter did her 2011 taxes thru turbo tax on my computer (my email, my ID, my Password). She would like to use turbo tax again this year, but is now located in Angola Africa (Medical Officer with … read more
ezcpa
ezcpa
Certified Public Accountant
Bachelor's Degree
75 satisfied customers
I had a virus on my computer. When I was able to get the computer
I had a virus on my computer. When I was able to get the computer back on line I could not retrive any data after Dec.2010. My last backup was Dec. 2011. All data for the tax year of 2011can not be un… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
I downloaded and installed quicken 2012, set up my accounts,
I downloaded and installed quicken 2012, set up my accounts, checked the balances and closed quicken. When I tried later to open quicken the system denied entry saying it did not recognize my password… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
I purchased Quicken Premier 2011, on 11/15/11, I installed
I purchased Quicken Premier 2011, on 11/15/11, I installed the software on my computer some days later. I'm not sure of the exact date it was registered that info. should be on file with Quicken. I no… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
Hello "D": I dont know if I have given you the inform
Hello "D": I don't know if I have given you the information you need or not. I have gone around and around with Quicken, Dell, and Univ pf Wisc Credit Union--all without rewards of a solution. I use Q… read more
Expert
Expert
Hello,I had Quicken in my computer for ca. 15 years. After
Hello, I had Quicken in my computer for ca. 15 years. After some years I change my password. Last week I got a virus in Window's and after installing windows new I lost all my programs. I installed my… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
A few months ago I updated my 2008 versionof Quicken. This
A few months ago I updated my 2008 versionof Quicken. This was at our "regular" home. Everything is fine over there. I thought all this was on my E Book. Now I am at my vacation house. All the data sh… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
I need to restore my quicken financial data back up to a new
I need to restore my quicken financial data back up to a new computer which I, so far, have been unsuccessful. My user name and password XXXXX not be correct. Kindly provide same. My email [email protected]… read more
Expert
Expert
My wifes computer crashed and we got a new PC. We also installed
My wife's computer crashed and we got a new PC. We also installed Quickbooks Pro 2011. He previous computer had an updated version of Quickbooks Pro 2003, which was backed up onto a memory stick. We w… read more
Leanne Stewart
Leanne Stewart
Bookkeeper / QB Pro Advisor
153 satisfied customers
I installed money management in our new computer and we are
I installed money management in our new computer and we are trying to transfed data from our previous deluxe 2005 but I havent any information from installing that version to go in and unlock our info… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
I lost a hard drive along with my quicken data, I backed up
I lost a hard drive along with my quicken data, I backed up online and when i try to restore it wants an account number and password, i have neither, how can i get my quicken data?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
We winter in Arizona, have not used our laptop for Quicken
We winter in Arizona, have not used our laptop for Quicken in two years. My old password XXXXX not work to open Quicken in the laptop, how can I change the password? We have Quicken on our home comput… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
I am using MS Money 2006 version. When I save the .mny fiile
I am using MS Money 2006 version. When I save the .mny fiile on one computers and try to open it on another computer - I get a message that the password XXXXX XXXXX - it is not I can use that password… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,265 satisfied customers
We have a 2007 & 2008 QUICKEN programs on our old computer
We have a 2007 & 2008 QUICKEN programs on our old computer (just given a new computer) and my wife has forgotten the passwords to them. Can you help us out? Bob Reid, President Faith Tech Ministries I… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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