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I have purchased disks from local store and used hr block
I have purchased disks from local store and used hr block since 2012 with no problems. This year I decided to use disk mailed to me. It said I'd have the option to load from disk or internet download.… read more
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I have purchased the turbotax disks for the past 8+ years. I
I have purchased the turbotax disks for the past 8+ years. I recently changed PC's and am assisting a family member in filing his 2016 return. I found all my disks except the 2016 disk to load on my n… read more
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Aaron B
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My Quickbooks 2009Pro will not start up due to error 3371 Status
My Quickbooks 2009Pro will not start up due to error 3371 Status Code 11118. I do no longer have the Installation CD but do have the License and Product keys, my User ID and Password. I had to change … read more
R. Klein, EA
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I have a new computer, and wish to install Quicken 2012 on
I have a new computer, and wish to install Quicken 2012 on it. I have version 1012 on my old computer, which was downloaded 4/7/2012. I have the order number, but my last disk is for version 2009. How… read more
financeguru2
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I have been using Small Business 2012 and now have encountered
I have been using Small Business 2012 and now have encountered a serious problem. Until this past Sunday it listed on my programs page, however the icon has disappeared and I no longer can open the pr… read more
DrQuickBooksnQuicken
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Have checking account records from several years past recorded
Have checking account records from several years past recorded in Quicken vers 4 program. How do I transfer this information to recently purchased Quicken 2012 Deluxe program? Backup disk data is not … read more
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I have quicken 2007 and I am running Mac OS 10.6.8. I had to
I have quicken 2007 and I am running Mac OS 10.6.8. I had to replace my harddisk so all of my data files are loaded back on. When I insert the program disk, it starts searching the HD but it just sits… read more
DrQuickBooksnQuicken
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My hard drive had to be reformatted which erased my quicken
My hard drive had to be reformatted which erased my quicken program. I borrowed a disc from a friend and it opened my bank account files. Now,suddenly, I get a message that "Cannot open file. The QDF … read more
Robert M.
Robert M.
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I ran Validate on Quicken and quicken shut down. I opened Quicken
I ran Validate on Quicken and quicken shut down. I opened Quicken and went to the file, put in password XXXXX hit enter, Q shut down. This not happen to my other files, just the one with the password.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
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New 2012 disk will not load some needed bank file in order
New 2012 disk will not load some needed bank file in order to complete installation over my previous version… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
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I can not down load all of my 2012 new file completely. i
i can not down load all of my 2012 new file completely. i got info from bank of america my checking, savings, and 2 credit cards. then, quicken will not let me down load my 2012 file for this year. i … read more
Robert M.
Robert M.
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Bachelor's Degree
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I cant get Quicken 2012 to load. Bought a CD from Wal-mart.
I can't get Quicken 2012 to load. Bought a CD from Wal-mart. Setup routine tries to start then "Setup has stopped responding, Windows will shut it down and attempt to find a solution". Took that disk … read more
Robert M.
Robert M.
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I purchased Quicken Deluxe 2010 on March 13, 2010, order number
I purchased Quicken Deluxe 2010 on March 13, 2010, order number QST3482295643. I used it on the computer I had then and last November purchased a new HP Touchsmart. Under warrenty HP just replaced the… read more
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Purchased the Down loaded version of Quicken 2012. My Order
Purchased the Down loaded version of Quicken 2012. My Order # XXXXX: QSTS052645454098. Unable to get into My Downloads to download the program. When I click on My Downloads, I windup in the Yahoo home… read more
Kevin
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I just had my computer re-imaged. The only disk I could find
I just had my computer re-imaged. The only disk I could find was my 2006 Quicken disk which the tech support person at my office installed. I had been running 2009 so all my files are 2009 but my inst… read more
Bridget Martin
Bridget Martin
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I ordered the Deluxe on Jan 17 and charged to my master card.
I ordered the Deluxe on Jan 17 and charged to my master card. A few minutes later I received a phone call that the order was being down loaded. I have not yet received a disk for the 2010 version. Was… read more
Robert M.
Robert M.
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I have a new computer. I need to install quicken. I upgraded
I have a new computer. I need to install quicken. I upgraded Quicken in Feb of this year. I used the upgrade CD sent me. I was emailed an unlock code at that time. I put the disk in and applied the un… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,701 satisfied customers
I have Quickbooks Pro 2009 but disk is not available; tried
I have Quickbooks Pro 2009 but disk is not available; tried earlier and was unable with telephone help. I could renew my service contract and possibly one of you could enable me to get back in busines… read more
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Meet the Experts:

Robert M.

Robert M.

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jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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