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i had major virus intrusion, had to reboot new os xp, saved
i had major virus intrusion, had to reboot new os xp, saved all data to my backup, can't bring back my quicken home & bus. 2010, pf file?… read more
Expert
Expert
I've lost my qw.exe file. I ran a free Quicken update. Then
I ran a free Quicken update. Then I got a "security risk detected" messg from Norton; the threat name was SONAR.AM.CLg1 (I took a screen print.) Norton recommended that I Remove this file", so I did. Now I cannot find my qw.exe file. … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I have Quicken 2004. I did a restore on my PC after I got
I have Quicken 2004. I did a restore on my PC after I got a virus. All of data files were overwritten. Using Recuva, I recovered them. Quicken says that I successfully restored the files, but it will … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
I tried to recover my idx file and somehow I told the computer
I tried to recover my idx file and somehow I told the computer to "always read that type of file" with Adobe....so now I can't open my Quicken I need to tell my computer NOT to read IDX files with Ado… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
79 satisfied customers
I cannot open Quicken. I am running Quicken Deluxe 2014. Last
I cannot open Quicken. I am running Quicken Deluxe 2014. Last night I tried to open Quicken to pay some bills and got an Unexpected Error message. I sent the report - ID # XXXXX I've tried to open qui… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
To cure a virus, my computer was cleaned and reformated. I
To cure a virus, my computer was cleaned and reformated. I then downloaded Quicken, which recognized me. But how do I bring up my bank account?… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Quickbooks Pro Certified
Bachelor's Degree
708 satisfied customers
I have TurboTax 2011 which I have been using. This morning
I have TurboTax 2011 which I have been using. This morning when I tried to open the program, it won't open. I have restarted the computer a few times but I still can't get into this program. Any sugge… read more
PDtax
PDtax
Owner
Master's Degree
4,744 satisfied customers
I had a virus on my computer. When I was able to get the computer
I had a virus on my computer. When I was able to get the computer back on line I could not retrive any data after Dec.2010. My last backup was Dec. 2011. All data for the tax year of 2011can not be un… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
I put my Desktop copy of my Quicken file in the Recycle Bin
I put my Desktop copy of my Quicken file in the Recycle Bin and emptied the Bin. I can not find the file on my "C" hard drive. Can you help me find my master? Thanks… read more
PDtax
PDtax
Owner
Master's Degree
4,744 satisfied customers
I wrote the other day but withdrew my question. i have
i wrote the other day but withdrew my question. i have somehow deleted my quicken icon from my desktop. i cannot therefore retrieve my quicken program to pay bills or otherwise work on my bank account… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
My quicken home and business program 2005 was uninstalled unintentionally.
My quicken home and business program 2005 was uninstalled unintentionally. I can not access any of my later files because qw.exe is missing and it will not open files. Is there any way I can get that … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
my quicken 2010 on dec 23 stopped accepting web based updates
my quicken 2010 on dec 23 stopped accepting web based updates from my bank I just upgraded to 2011 does the same "quicken is unable to verify financial institution information please try again later" … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
Just purchased and upgraded to Quicken deluxe 2011 from 2008...I
Just purchased and upgraded to Quicken deluxe 2011 from 2008...I have OS windows 7...I placed the 2011 disc into drive...removed previous version and installed 2011...tried to open 2011 and go into th… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
35 satisfied customers
I cant seem to get Quicken 2010 to open when I double click
I can't seem to get Quicken 2010 to open when I double click desktop shortcut or try opening from start menu.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
I just bought a new computer with Windows 7, and when I tried
I just bought a new computer with Windows 7, and when I tried to install my Quicken Deluxe 2008 it won't run!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
Need to reinstall Quicken 2010. Have tried to download and
Need to reinstall Quicken 2010. Have tried to download and get message--Exception unknown software exception(0Xc06d007c)occurred location 0X7c81eb33. Having had serious problems with my computer i did… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
Quicken problem Programme C programme file Quicken QW.exe Message
Quicken problem Programme C:\programme file\Quicken\QW.exe Message "This application has requested the Runtime to terminate it in an unusual way"… read more
Expert
Expert
Had a HD crash. Had a backup of Data. Reinstalled 2008 Quicken
Had a HD crash. Had a backup of Data. Reinstalled 2008 Quicken Starter Edition. Restored the data. No problem, but the accounts did not show up on the new install home page & when I tried to open a fi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,202 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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