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I spent about 8 hours chatting with Quicken Support
I spent about 8 hours chatting with Quicken Support yesterday. I have Quicken 2017, Windows 8.1; after the Quicken 2017 R6 upgrade yesterday, Quicken freezes up when nearly done with a one-step update… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Quicken Windows 2016 Year End Copy nor Copy works correctly.
Quicken Windows 2016 Year End Copy nor Copy works correctly. With both, there are reconciled transactions left in the register. In addition, they must be removed individually as many are Online Bill P… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
After recorving fron a disk failure I instaulled my last
After recorving fron a disk failure I instaulled my last backup And updated data from the bank. The update report showed that transactions were downloaded, but they do not show up under “Downloaded Tr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
I am unable to activate Online Backup on new computer.
I am unable to activate Online Backup on new computer. Quicken has confirmed that my account registration is complete. What step am I missing? I have been using the online backup for at least two year… read more
Robert M.
Robert M.
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Bachelor's Degree
10,315 satisfied customers
Im using quicken 2012 deluxe and recently found myself unable
I'm using quicken 2012 deluxe and recently found myself unable to update transactions under "Account Actions" on my checking account (Citigroup online). I received the EWC DC MISMATCH error message an… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Quicken cleared checks on its own now they do not show up in
Quicken cleared checks on its own now they do not show up in reconcilliation, How do I get them back. I uncleared them but they do not show up… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
I have Quicken for the Mac 2007. Recently I received error
I have Quicken for the Mac 2007. Recently I received error messages when the mac attempted an auto backup program to .Mac. I contacted a Quicken rep in India, and after some alterations in my software… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Im unable to download one account from my TD Bank accounts.
I'm unable to download one account from my TD Bank accounts. Using Quicken 2010. Can't find the instructions stated in help. This problem just started. I need help from a real person on the telephone.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
just installed quicken 2007 mac personal finances onto 2007
just installed quicken 2007 mac personal finances onto 2007 macbook. tried importing a copy of my quicken data.qif. the program see the data but does not allow me to do anything with it. for an exampl… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Had downloaded my financial info for August 2011. Half of
Had downloaded my financial info for August 2011. Half of my main IRA account did not show up on register although I was able to reconcile the account. Is this going to be an ongoing problem? Getting … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
unable to download banking transactions to Quicken for window
unable to download banking transactions to Quicken for window 2011. the download worked when I installed Quicken 2011 I followed the prompts and 90 days of transactions from my bank were imported I ha… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Im having a problem reconciing my current months checking
I'm having a problem reconciing my current months checking account. The previous months statemet was reconciled sucessfuly and all transactions that were reconciled are identified with an R". When I w… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I have Quicken Premiun 2010. I lost my internet connection
I have Quicken Premiun 2010. I lost my internet connection during a reconciliation down load and missed seveal downloaded items. I can no longer reconcile my account on line. Help.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
Bridget, Thank you for offering not to have me pay for your
Bridget, Thank you for offering not to have me pay for your answer. I feel you answered in good faith and deserve to be paid, even though I found a different solution myself. But now I have a new ques… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I did a reconcile on a credit card account. It apparently
I did a reconcile on a credit card account. It apparently removed all transactions for the past 2 months, including the transactions which were reconciled. I did a restore and still the transactions a… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
My computer crashed and I lost all my data in Quicken. I created
My computer crashed and I lost all my data in Quicken. I created a new file, imported a QIF backup and now I have to go through each month and reconcile. My problem is that I have a balance from a pri… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
I have ;been keeping my bank accounts and visa on quicken since
I have ;been keeping my bank accounts and visa on quicken since before 2005. The Royal bank has changed their on-line ;banking in the last couple of weeks, but are no help how to adjust my accounting … read more
Andy S
Andy S
Master's Degree
7 satisfied customers
I currently have Quicken installed on my desktop computer,
I currently have Quicken installed on my desktop computer, and also have been using Quicken Backup. I have not had it installed on my laptop. It appears as though my desktop memory may have been destr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
10,315 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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