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Our business has used QB for years, we were recently the
Our business has used QB for years, we were recently the victim of a robbery and our computers were all taken. We have purchased a new PC and I have installed QB Pro 2017. I have a June 5 backup on a flash drive that I'm trying to use to restore our company files, but I'm having trouble! … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
6,272 satisfied customers
My old PC with QB 2000 failed. I was able to recover the
My old PC with QB 2000 failed. I was able to recover the company.qbw file. I'm trying to import it into QB 2006 and am getting error codes 6139 and 1005.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Our previous treasure retired to another area last year, but
Our previous treasure retired to another area last year, but had given me a flash drive with all her data. I had been using a new QuickBooks Pro2014, and her password ***** do the treasure work up til… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I have an old Windows XP desktop and a new Windows 8 laptop.
I have an old Windows XP desktop and a new Windows 8 laptop. I have Quick Books Pro 2006 on the old one and QuickbooksPro 2014 on the new one. I need to transfer my old 2006 company files into the new… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
hello! i use qb 2002 pro on windows vista. i am getting the
hello! i use qb 2002 pro on windows vista. i am getting the following error: "qb did not shut down properly. rolling back to the last fully recorded transaction" and the program shuts down. have not b… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
I am currently using Quickbooks Pro 2003 and I have just completed
I am currently using Quickbooks Pro 2003 and I have just completed installing Quickbooks Pro 2012 and the conversion tool, but I do not know how to transfer the data from QB 2003 to QB 2012.… read more
PDtax
PDtax
Owner
Master's Degree
4,882 satisfied customers
Trying to update Quickbooks 6.0 to Quickbooks 2012 and it will
Trying to update Quickbooks 6.0 to Quickbooks 2012 and it will not load. Using Windows 7 and it starts to load,says it requires an update, then stops and states that Windows has stopped working.… read more
PDtax
PDtax
Owner
Master's Degree
4,882 satisfied customers
I have quickbooks and quickbooks pro version 6.0.I am going
I have quickbooks and quickbooks pro version 6.0.I am going to buy a new pc and this version only works on 6 browser.Do i have to buy an updated version and how will i move my customer list,balances,i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,208 satisfied customers
Under the Files Menu in Quickbooks Pro 2011 the option "Create
Under the Files Menu in Quickbooks Pro 2011 the option "Create Backup" has disappeared. I cannot risk operating without backup. Fortunately I have a valid backup on a flash drive. What do I do to rega… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
i recently had a computer crash and purchased a new HP from
i recently had a computer crash and purchased a new HP from Best Buy. i paid for a data transfer. i wasnt told to reinstall Quickbooks b4 copying the files to a new folder. i copied the data to a quic… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I purchased a new computer with Windows 7 OS. I use QB pro
I purchased a new computer with Windows 7 OS. I use QB pro 2010 (upgraded from 2007 in Feb. 2010 on old PC) After downloading QB Pro 2010 to my new computer and using restore company feature, none of … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I am trying to install my QB 2006 Premier onto new computer
I am trying to install my QB 2006 Premier onto new computer with Win 7 Home (old OS was Win XP Pro). Comes up with incoompatibility with Macromedia Flash. I have installed the latest Adobe version and… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I have bought a new computer with Windows 7. I have installed
I have bought a new computer with Windows 7. I have installed Quickbooks Pro 2011 on this computer. I have Quickbooks Pro 2005 on an old computer. I switched my Carbonite protection to the new compute… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have QGpro and whenI clickon QB it opens up and there is
I have QGpro and whenI clickon QB it opens up and there is nothinginthecompany file Thanks RonMontgomery… read more
bbl242003
bbl242003
Federal
Master's Degree
182 satisfied customers
I have a Dell computer & have QuickBooks Pro 2010 (for Windows)
I have a Dell computer & have QuickBooks Pro 2010 (for Windows) on it. I have my dad's financial data on it - checking accounts, Scwab investment account. So, I use bank account info, vendor info, etc… read more
DanielleCPA
DanielleCPA
Certified Public Accountant
Bachelor's Degree
629 satisfied customers
somehow my qbregistration.dat got corrupted. After much fooloing
somehow my qbregistration.dat got corrupted. After much fooloing arround trying to become the administator for my laptop I desided the easy thing to do is remove and reinstall quick books. Will I loos… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I had quickbooks 2009/2010 previously installed on my pc, I
I had quickbooks 2009/2010 previously installed on my pc, I downloaded and installed 2011 when I opened 2011 and half my entries are not there, Example my hst file had a balance of approx 38,200 and n… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
My computer died so Im install QB Pro 2005 on my new computer
My computer died so I'm install QB Pro 2005 on my new computer and I need flash player 7 and can not get it. How do I install without it?… read more
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Expert
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,208 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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