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I am having problem with remembering my password and would
I am having problem with remembering my password ***** would just like to see if I can get a recall or just get a new password. That is all I am asking for can you help me. Donald G. LeCompte … read more
Expert
Expert
Hello. I am a happy Quickbooks customer but I have misplaced
Hello. I am a happy Quickbooks customer but I have misplaced my: Customer Number Subscription Code I would like to upgrade to 2013. My name and address are: Anne Gover Box 1566 Pincher Creek, AB T0K 1… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I received a notice that my computer was not recognized when
I received a notice that my computer was not recognized when I tried to backup my account to the on-line service. My password XXXXX wasn't helpful. What do you suggest?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have purchased Quicken 2012 and am trying to access my data
I have purchased Quicken 2012 and am trying to access my data files. In the process, the password XXXXX data no longer works. Please tell me how to start it over. The pw for Quicken does not work on t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
Yesterday I used the Quicken 2012 disk you sent me to install
Yesterday I used the Quicken 2012 disk you sent me to install the upgrade. The special offer code was XXXXXXXXXX I used my credit card and paid $53.80. For identification purposes, the system insisted… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
I am in Canada and having an impossible time trying to get
I am in Canada and having an impossible time trying to get into my account. The password XXXXX wrote down is rejected. When I went through the "forgotten password" I was prompted for my father's middl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I am trying to order quicken 2-12 with the special offer code
I am trying to order quicken 2-12 with the special offer code XXXXXXXXXX and I get to the part of the order that wants my e-mail id and password. I enter the id but it will not take a password. I migh… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
I have quicken 2006. I just changed my password XXXXX for some
I have quicken 2006. I just changed my password XXXXX for some reason cannot access my files. Are you able to give me a new password ? My e-mail [email protected]… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I HAVE QUICKEN 2004 AND I WOULD LIKE TO UPDATE TO A CURRENT
I HAVE QUICKEN 2004 AND I WOULD LIKE TO UPDATE TO A CURRENT SOFTWARE, HOWEVER, I CANNOT SIGN INTO QUICKEN AS IT IS NOT RECOGNIZING THE PASSWORD XXXXX PUT IN. WHAT DO I DO NOW? ADRIENNE SPULER [email protected]… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Good Morning! I have a new laptop. I cannot find a disc
Good Morning! I have a new laptop. I cannot find a disc to down load my most recent quicken program, which I believe is 2009. Can anybody help me? I have all the data - I just need the program. Fortun… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I need to restore my quicken financial data back up to a new
I need to restore my quicken financial data back up to a new computer which I, so far, have been unsuccessful. My user name and password XXXXX not be correct. Kindly provide same. My email [email protected]… read more
Expert
Expert
In filling out TurboTax info, I could not connect as msg said to try again for ID and
In filling out TurboTax info, I could not connect as msg said to try again for ID and Password XXXXX recognized. I then asked TurboTax Help Center why it wouldn't match what I had entered and received… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
We need to change our email address so we get quickbooks when
We need to change our email address so we get quickbooks when they are sent. Our new email address [email protected] Our OLD email [email protected] Thank you XXXXX XXXXX… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
I have some files created in Money 2006 that I want to convert
I have some files created in Money 2006 that I want to convert to Quicken. I recently downloaded Money Plus to accomplish this conversion per online instructions. This erased my Money. Now I cannot op… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
First, I am on dial-up so things take some time to get done.
First, I am on dial-up so things take some time to get done. If I could get a phone call, it would be great. XXX-XXX-XXXX but then I cannot talk to you and be on the computer. Cell phone XXX-XXX-XXXX … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
I am using Quicken for years. There are some very annoing incidents
I am using Quicken for years. There are some very annoing incidents however. Recently I cannot get downloads from my bank. Your message is that the bank has rejected the password. Hogwash. I have been… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,199 satisfied customers
I need to reinstall my quicken 2010 software on a new computer
I need to reinstall my quicken 2010 software on a new computer I just bought. The new computer is running Windows 7 OS software. The software tells me I need an "unlock key" so I can uninstall it from… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
We have a 2007 & 2008 QUICKEN programs on our old computer
We have a 2007 & 2008 QUICKEN programs on our old computer (just given a new computer) and my wife has forgotten the passwords to them. Can you help us out? Bob Reid, President Faith Tech Ministries I… read more
Expert
Expert
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,199 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

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Doug Millington

Certified Public Accountant (CPA)

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AnswerCPA

AnswerCPA

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Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

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David Bennett

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jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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