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Until recently I could backup my Quicken files online. Now
Until recently I could backup my Quicken files online. Now I get an error message: "LA2014: Account has been disabled." My attempts to use the online help have been futile. I get referred to e-mail me… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
My 2 year old HP laptop went down and I had to send it in for
My 2 year old HP laptop went down and I had to send it in for the last month. HP said they replaced the mother board and did a BIOS Upgrade. I have paid for Quicken on-line backup for several years. I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
I need help. I lost my Quicken 2006 and decided to upgrade
I need help. I lost my Quicken 2006 and decided to upgrade to a newer version, actually acquired another license but that would not open the 2006 database. Since doing that, after some delays as I hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Need to add on to my quicken online backup and can not do it
Need to add on to my quicken online backup and can not do it because I have the wrong user Id and can not find out how to right click on about. appreciate help.***@******.***… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
80 satisfied customers
I've been using Quicken since 1972 and I often used you for
I've been using Quicken since 1972 and I often used you for backup. Do you have any records from those years? Patricia X (or Pat) XXXXX Roanoke, Va XXX-XXX-XXXX***@******.*** Wells Fargo here uses Qui… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
Yes, I have also been here trying to get help... Again,
Yes, I have also been here trying to get help... Again, I have lost the first 5 months of my records on Quick Books 2011. Can you help me or not. I feel like I am talking to a dumb computer with no an… read more
PDtax
PDtax
Owner
Master's Degree
4,530 satisfied customers
eI have been trying to use Quicken Backup but am rejected because
eI have been trying to use Quicken Backup but am rejected because my Toshiba with Quicken11 is not "set up" to allow it. I've been trying for 6 months. Can you help? Name Lyman Black, [email protected]… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
eI have been trying to use Quicken Backup but am rejected because
eI have been trying to use Quicken Backup but am rejected because my Toshiba with Quicken11 is not "set up" to allow it. I've been trying for 6 months. Can you help? Name Lyman Black, [email protected]… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
As of Saturday, December 30, 2011, I am officially retired.
As of Saturday, December 30, 2011, I am officially retired. But, I still have one last invoice to print, gather my sales tax info for California and the necessary info for income taxes. I used QB Pro … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Have been using QB 2011 for two months. Just this week began
Have been using QB 2011 for two months. Just this week began getting popup saying this version of QB needs ie6 or higher. I have ie9. Help, trying to do payroll. When I try to enter QB i get blocked a… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
I have a small business and have Quickbooks 2010 pro, and my
I have a small business and have Quickbooks 2010 pro, and my computer is failing and I am in need of replacing it. Is there a way to save templates to install on a new system? How do you transfer data… read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
I cannot connect Quicken for Mac to my accounts at Bank of
I cannot connect Quicken for Mac to my accounts at Bank of America. When I try to do so, I get into a morass of questions about my E-mail and security questions and in the end I get kicked out because… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
I just purchased a new computer. I want to redownload Quicken
I just purchased a new computer. I want to redownload Quicken 2010. My User ID is Arlington76017. I purchased Quicken in February 2010. When I go to your website, it says tjhere are no downloads assoc… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
i have installed quicken 2011 in oct.2010 it has been working
i have installed quicken 2011 in oct.2010 it has been working fine untill 12/01/2010. when i download the bank transaction it comes back with error code 7128 and shuts down the quickens. it seems some… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
Re Quicken 2009 Deluxe Incident No. 101110-000640. I missed
Re Quicken 2009 Deluxe Incident No. 101110-000640. I missed your call-back earlier today. Please call me at XXX-XXX-XXXX [Repeat XXX-XXX-XXXX]. Thank you. William Potts… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
i HAVE BEEN USING QUICKEN CHECK WRITING AND MAINTAINING THE
i HAVE BEEN USING QUICKEN CHECK WRITING AND MAINTAINING THE CHECK REGISTER FOR MANY YEARS. NOW SUDDENLY I CANNOT FIND ANY WAY TO OPEN THE REGISTER. I USALLY CLICK ON MY DESK TOP QUICKEN ICON AND IT OP… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
This is my THIRD attempt to gain a response. You have now taken
This is my THIRD attempt to gain a response. You have now taken $54 of my money and still no response. MY problem is administrative rather than technical. What's the problem?? I am trying to tranfer m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
35 satisfied customers
I currently have Quicken installed on my desktop computer,
I currently have Quicken installed on my desktop computer, and also have been using Quicken Backup. I have not had it installed on my laptop. It appears as though my desktop memory may have been destr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,677 satisfied customers
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Robert M.

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Tom K

Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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