Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I downloaded the newest version of Quicken last night and lost…

Customer Question
I downloaded the newest version...
I downloaded the newest version of Quicken last night and lost 4 months of work done on 3 accounts. I did save info to a jump drive recently but can't seem to get the info back into quicken. Please HELP!
Beth
Submitted: 8 years ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 6 minutes by:
6/21/2010
Tech Support Rep: syedeazy123,
 replied 8 years ago
syedeazy123
Category: Financial Software
Satisfied Customers: 185
Verified
do you have the old data of those three accounts?



which version of Quicken have you downloaded?



Thanks



Ask Your Own Financial Software Question
Customer reply replied 8 years ago
Yes....old info on jump drive..downloaded version 10 that was offered when I opened my version of #5 yesterday.
Customer reply replied 8 years ago
can't I just talk to someone on the phone? That probably wouldn't take 5 minutes...
Customer reply replied 8 years ago
want to get info (saved on 6-17 on removable drive) and put it in Quicken.
Customer reply replied 8 years ago
I believe I have been succered outof 18.00!!!!
I have to be away from my computer for 1 hour.
I hope to have some answers when I get back ....
Customer reply replied 8 years ago
I figured out how to do this and I am going to call Visa and tell them not to pay you the 18.00!!!!!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3,166
3,166 Satisfied Customers
Experience: 30 yrs. of computer experience in financial and marketing departments.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,166 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I have a very old version of Quicken (2003) which has worked
I have a very old version of Quicken (2003) which has worked very well until one week ago. I can no longer print my reports from Quicken. However, I was able to print a topic from the Help page, which… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Hello, I had quicken for the last 15 years or so, the last
Hello, I had quicken for the last 15 years or so, the last version I had was qucikken 2002 (UK) I have used it with no problem. My company ugraded my laptop to windows 7 and I lost everything, fortuna… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have Quiken 2012 Premier. I am trying to add a credit card
I have Quiken 2012 Premier. I am trying to add a credit card account from USaa Federal Savings bank. I already have several accounts on Quicken from them that work fine, but when I try to add a new ac… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
My old desktop hard drive crashed. I dont know what version
My old desktop hard drive crashed. I don't know what version of quicken I had, but I ordered quicken 2001 deluxe and installed it on my laptop. I had quicken data on the old desktop that was placed on… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have a quicken 8 disk. I have always updated my quicken
I have a quicken 8 disk. I have always updated my quicken on line and it is updated to quicken 12. I need to have my computer reformated and I don't have a disk or a back up for quicken 12. The person… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I recently had my hard drive replaced. I have been a quicken
I recently had my hard drive replaced. I have been a quicken customer for several years and, quite frankly, I'm not sure which version of quicken I was using. The tech that reloaded my programs asked … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have purchased Quicken Starter Edition. When I had Quicken
I have purchased Quicken Starter Edition. My bank does not allow info from my account to be downloaded to this program. Is there a way I can enter my transactions?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have used Quicken98 on the same computr for eyars, backing
I have used Quicken98 on the same computer for years, backing up files from my main computer and copying to my laptop, then once the work is finished, backing up my laptop to a USB key and restoring b… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor\u0027s Degree
My hard drive had to be reformatted which erased my quicken
My hard drive had to be reformatted which erased my quicken program. I borrowed a disc from a friend and it opened my bank account files. Now,suddenly, I get a message that "Cannot open file. The QDF … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I installed quicken 2012 last month and it has worked well
I installed quicken 2012 last month and it has worked well until today. When I tried to update my accounts it downloaded my brokerage and banking accounts successfully, but when it attempted to update… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I backed up an updated quickenfile to an outside harddrive,
I backed up an updated quickenfile to an outside harddrive, and seem to have lost it on my main computer as well as on the outside harddrive. Is there a way to retrieve the lost material?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I loaded Quicken 2011 Premier on my PC(WIN7) a few days ago.
I loaded Quicken 2011 Premier on my PC(WIN7) a few days ago. I was using Quicken 2010. In the past it seemed to me I was always able to load a new Quicken version without it affecting any of my data a… read more
bbl242003
bbl242003
Federal
Master's Degree
26 satisfied customers
From the last time I used Quicken(2001 Deluxe) a liability
From the last time I used Quicken(2001 Deluxe) a liability account is now a cash/banking account - do not know how this happened or how to fix it. I no longer see any of the data I entered for 2010. A… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I was using Quicken 2006 and when I tried to backup recently
I was using Quicken 2006 and when I tried to backup recently something went wrong with the program. I tried to re-load and it wouldn't let me. So i thought if I updated I would be fine. I ordered 2011… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
My last Quicken upgrade was a download. How do I migrate my
My last Quicken upgrade was a download. How do I migrate my Quicken program from my old Windows XP P.C. to my new Windows 7 P.C.?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
my last quicken for home computing was quicken 2.0. I have
my last quicken for home computing was quicken 2.0. I have recently purchased a lap top and find that I cannot copy my data files from my old computer. Is this possible? Do I need updates, if so what … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I lost my software for an old Quicken program that uses qdt.
I lost my software for an old Quicken program that uses qdt. files. Are the newer versions of Quicken able to convert my data so I can still utilize my files? Thanks… read more
bfc77usa
bfc77usa
Sr. Software Engineer
Bachelor's Degree
3,268 satisfied customers
My computer crashed about last year. My computer person recovered
My computer crashed about last year. My computer person recovered my Quicken files but had me save each on my hard drive and pull them in separately when I worked on each one. We have 12 accounts I wo… read more
AndyS
AndyS
Master's Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x