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I cannot open QB. I get error 1334 and/or error 80070057. I have only one edition of QB 20
I cannot open QB. I get error 1334 and/or error 80070057. I have only one edition of QB 2009 loaded on my computer and it is not open… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
hello! i use qb 2002 pro on windows vista. i am getting the
hello! i use qb 2002 pro on windows vista. i am getting the following error: "qb did not shut down properly. rolling back to the last fully recorded transaction" and the program shuts down. have not b… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
Help Quickbooks Pro 2012 V6 produces blank snapshots, used
Help Quickbooks Pro 2012 V6 produces blank snapshots, used to work on this W7 Pro PC till V5 & V6 any clues?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have Quickbooks Pro 2007/2008 software. It has worked perfectly
I have Quickbooks Pro 2007/2008 software. It has worked perfectly for all the years I have had it. Today when logging in, I got a message "Unexpected error. Quickbooks has encountered a problem and ne… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
Purchased a new computer. Loaded a copy of QB-12 and then
Purchased a new computer. Loaded a copy of QB-12 and then tried to move my company & customer file to the new computer via a backup copy on a flash drive. When I open the company file, no customer inf… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
I had a problem with the hard drive and have reinstalled quickbooks
I had a problem with the hard drive and have reinstalled quickbooks and when I try to but the information that was on the c:drive into quickbooks an error message is coming up An error occured when Qu… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
I had to erase and reformat my Mac HD and now after a
I had to erase and reformat my Mac HD and now after a restore I can't get QB to open. I tried a webpatch I.ve used in the past after a similar problem, but it won't open as it says it isn't a a vallid… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
A DATA PROBLEM PREVENTS QUICKBOOKS FROM CONTINUING
A DATA PROBLEM PREVENTS QUICKBOOKS FROM CONTINUING. SOLUTION = REBUILD YOUR DATA NOW. I rebuild and it backs up but next time opened program, it give same message.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I had QB 2010 for my non profit United Church, but was having
I had QB 2010 for my non profit United Church, but was having some problems which were solved with the help of your tech folks ($100). I was convince to buy 2012 ($400) but continued with 2010 for the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
What does "unrecoverable report code 14487 96545" mean? I am
what does "unrecoverable report code 14487 96545" mean? I am trying to open my Quickbooks 2010 and after I enter my password ***** goes directly to a screen showing the check register, a window saying… read more
PDtax
PDtax
Owner
Master's Degree
4,333 satisfied customers
Unable to update or back up due to corrupt invoice(s). Cant
Unable to update or back up due to corrupt invoice(s). Can't delete the offending invoice. Can we get into the database itself and delete? Thanks. Al… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I have QB Premier 2010 being used by a non-profit org. We have
I have QB Premier 2010 being used by a non-profit org. We have used the program for over 6 months. We had COA set up with expense account and had budgets set up for each expense account. During a revi… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I get the following warning when I try to back up my QuickBooks
I get the following warning when I try to back up my QuickBooks Pro 2010 data: - "Problem A data problem prevents QuickBooks from continuing. Solution Rebuild your data now. Close all windows and choo… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I contacted you yesterday and the person was off line before
I contacted you yesterday and the person was off line before I got an answer. I recently purchased a 2010quicken which I have installed into my computer. I have a 2007 quicken installed in an older co… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
I have three accounts on my QB. One of them will not make
I have three accounts on my QB. One of them will not make a backup copy because it says "contact Intuit tech support:unable to verify integrity of QB data". Also, the message keeps coming up afterward… read more
Leanne Stewart
Leanne Stewart
Quickbooks Pro Certified
153 satisfied customers
Dear Expert I have Quickbooks V.4.0 and many years of data
Dear Expert: I have Quickbooks V.4.0 and many years of data stored both on hard drive and 3-1/2" floppy. I have a Gateway computer with Windows ME operating system. The rewritable disk drive has faile… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,178 satisfied customers
How can I install a QuickBooks Pro 2008 file onto a new computer
How can I install a QuickBooks Pro 2008 file onto a new computer that has Quickbooks Pro 2010 installe? I'm going from XP to Windows 7 and only QB Pro 2010 is available for Windows 7. From trying to s… read more
RD
RD
Self Employed
Master's Degree
1,164 satisfied customers
Dear sir, madam, I am trying to upload an older file in
Dear sir, madam, I am trying to upload an older file in QB 2010 in order to review the numbers of a client. I am using QB pro 2010. The error code I receive is -14108,0. Another not so technical quest… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
15 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,178 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

92 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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