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I have Quicken Deluxe 2017 and just got a new computer....I
I have Quicken Deluxe 2017 and just got a new computer....I can't figure out how to transfer my program over to the new computer. Can you help? It was downloaded and I can't find my serial #. Also, wh… read more
Expert
Expert
I have a computer that lost it motherboard. Replaced it but
I have a computer that lost it motherboard. Replaced it but tech say I need to re-install programs. I had stored old tax record that used 2002 Quicken Deluxe - I believe I have all the document files!… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
4,670 satisfied customers
I updated from Quicken 2002 Home and Business to Quicken Premier
I updated from Quicken 2002 Home and Business to Quicken Premier 2013 (OS Windows XP3). Cannot open any data files which was why I decided to upgrade as Quicken was having problems opening my data fil… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
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My computer's hard drive crashed, and I lost all my programs
My computer's hard drive crashed, and I lost all my programs but not the data. When I tried to reload my Quickbooks program, I entered the serial number but could not get the "Next" command to be hi-l… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I have considerable data on an old hard drive in which the
I have considerable data on an old hard drive in which the operating system was compromised by a virus. The old data is still on the old hard drive. I had a new hard drive installed and reinstalled th… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
A virus struck my computer and all data had to be moved to
A virus struck my computer and all data had to be moved to a service computer and hard drive wiped out. When we installed the old quickbooks program and tried to transfer back my data it asked for a r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I am having to upgrade fire district no 1s computer. the
I am having to upgrade fire district no 1's computer. the old computer is a dell, windows 2002 xp, with quicken 2001 home and business. The new computer is a hp, windows 7, with quicken 2012 home and … read more
PDtax
PDtax
Owner
Master's Degree
9,538 satisfied customers
I was trying to back up Quicken and my computer crashed. I
I was trying to back up Quicken and my computer crashed. I was able to take out the hard drive ans install it into another computer, but only as a slave. I can read the (G: drive) files. However, when… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have had my pc crash. I bought a new machine. I re-installed
I have had my pc crash. I bought a new machine. I re-installed Quick Books Contractor 2011 I reinstalled enhanced Payroll I had Quickbooks assist with new registration i did not back up the old data f… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have Quickbooks Basic 2000 on my old PC. I have a new HP
I have Quickbooks Basic 2000 on my old PC. I have a new HP WIN 7 PC that I want to install Quickbooks Pro 2011. And I want to also transfer over all my old QB data. In reading the install guide, I thi… read more
Doug Millington
Doug Millington
Certified Public Accountant (CPA)
Bachelor's Degree
268 satisfied customers
I deleted my 2002 Quicken program by mistake. I no longer have
I deleted my 2002 Quicken program by mistake. I no longer have my origional program disk. How can I get a copy to reinstall the program.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I purchased Quicken 2011 upgrade Jan, 2011. It has my financial
I purchased Quicken 2011 upgrade Jan, 2011. It has my financial files which I back-up on my hard drive. I used the program for two weeks and on 26 Jan, I clicked on Quicken and my computer went dead. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Incident#101024-001271 I am trying to transfer my information
Incident#101024-001271 I am trying to transfer my information from my laptop to my desktop. I have the Quicken 2010 starter program installed on both computers. I hope and pray it is on a flash drive.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
how do i download from quicken version 9 on an external harddrive
how do i download from quicken version 9 on an external harddrive to version 10 on new computer?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
My harddrive went bad. I installed a new hardrive into my computer.
My harddrive went bad. I installed a new hardrive into my computer. I backed up my QuicksBook pro 2000 data. I reinstalled the program and can't restore the QuicksBook pro data. It says it is a bad fi… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I have Windows XP and tried to open my Quicken 2007 Deluxe
I have Windows XP and tried to open my Quicken 2007 Deluxe and get this message "Quicken Launcher has encountered a Problem and needs to close" I have tried reloading my Quicken and get the same messa… read more
Karla
Karla
Master's Degree
162 satisfied customers
I need to move the quickbooks POS and PRO from my business
I need to move the quickbooks POS and PRO from my business computer to a new computer. I have put it on an external hard drive but cannot open it on the new computer. I do not have the disc for either… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
I had to reinstall my quickbooks 2006 pro on a new hardrive.
I had to reinstall my quickbooks 2006 pro on a new hardrive. Every thing installed but I cannot get it to open up. It says logging on to quickbooks, then just stops. Any ideas?… read more
David Bennett
David Bennett
Certified QuickBooks ProAdvisor
Certificate of Accounting (Honours)
91 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,173 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

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Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

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QuickBooks certified, in my own business for 7+ years.

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David Bennett

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16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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