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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

Immigration specialists, divorce lawyers, criminal attorneys, and Experts in every area of the law are available to answer your question by phone or email in minutes, and at a fraction of what it costs for an in-person appointment. Lawyers can even prepare and review wills, tickets, and more on your behalf.

Verified mechanics for all makes and models of cars, boats, motorcycles and RVs can provide diagnostic advice, walk you through a repair, share wiring diagrams, part numbers and instruction manuals, and get you moving in minutes—all for less than an oil change.

Board-certified general practitioners, pediatricians, cardiologists, oncologists, and more are ready to answer your question online or by phone in minutes, 24/7. From evaluating current symptoms to reviewing test results and offering second opinions, you can access high-quality care when you need it most.

Whether you have a Chihuahua or a Clydesdale, a Persian or an iguana, small and large animal vets are online 24/7, ready to provide detailed responses personalized for your pet. Talk to a verified vet by email or phone without the stress of stuffing your pet in a carrier or figuring out transportation.

Whether you’re installing a new thermostat, need help with circuit breaker, or have a garbage disposal on the fritz, you can connect one-on-one with verified electricians and plumbers by email or phone 24/7. Get your problem fixed without the hefty fees and services charges—even on holidays and weekends.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Ron
Online

Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Ely
Online

Ely

Counselor at Law

53,793 satisfied customers

Verified

Current job title:

Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Ray
Online

Ray

Lawyer

26,257 satisfied customers

Verified

Current job title:

Lawyer

Most advanced degree:

Juris Doctor

Professional licenses:

State Bar of Texas

Ely
Online

Ely

Counselor at Law

54,443 satisfied customers

Verified

Current job title:

Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Richard
Online

Richard

Lawyer

54,274 satisfied customers

Verified

Current job title:

Lawyer

Most advanced degree:

BBA/MBA/JD

Professional licenses:

Licensed to practice law in Texas

Loren
Online

Loren

Attorney

26,438 satisfied customers

Verified

Current job title:

Attorney

Most advanced degree:

Juris Doctor

Professional licenses:

JD

Mike V.
Online

Mike V.

Nissan Technician

23,839 satisfied customers

Verified

Current job title:

Nissan Technician

Most advanced degree:

High School Diploma

Professional licenses:

NYS Inspector License

Ron
Online

Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Chad Farhat
Online

Chad Farhat

ASE Certified Technician

1,922 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Industrial Technology Degree

Professional licenses:

ASE Certification

Lou P.
Online

Lou P.

Master Technician

3,779 satisfied customers

Verified

Current job title:

Master Technician

Most advanced degree:

Bachelor's Degree

Professional licenses:

Mercedes Technician

drcaplan
Online

drcaplan

Board Certified Physician

328 satisfied customers

Verified

Current job title:

Board Certified Physician

Most advanced degree:

Doctoral Degree

Professional licenses:

Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

Dr. Arun Phophalia
Online

Dr. Arun Phophalia

Surgeon

32,028 satisfied customers

Verified

Current job title:

Surgeon

Most advanced degree:

Post Doctoral Degree in Surgery and Sports Medicine

Professional licenses:

MBBS, MS Certified

Dr. K
Online

Dr. K

Board Certified OB/GYN

3,446 satisfied customers

Verified

Current job title:

Board Certified OB/GYN

Most advanced degree:

Medical Degree

Professional licenses:

MD OB/GYN

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Dr. Peter
Online

Dr. Peter

Veterinarian

27,516 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

Veterinarian License

Dr. Deb
Online

Dr. Deb

Veterinarian

7,255 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Rebecca
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Rebecca

Dog Veterinarian

9,844 satisfied customers

Verified

Current job title:

Dog Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Dr. Scott Nimmo
Online

Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Bachelor of Veterinary Medicine and Surgery

Professional licenses:

BVMS, MRCVS (Glasgow, UK)

Donald
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Donald

Small Engine Technician

1,843 satisfied customers

Verified

Current job title:

Small Engine Technician

Most advanced degree:

GED

Professional licenses:

25+ years of experience repairing 2 & 4 cycle engines

Rick
Online

Rick

HVAC Supervisor

19,875 satisfied customers

Verified

Current job title:

HVAC Supervisor

Professional licenses:

Construction Super, Master Plumber

Joel Swenson
Online

Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

Verified

Current job title:

Owner, Scott's Appliance Repair

Most advanced degree:

GED

Kelly
Online

Kelly

Appliance Technician

19,489 satisfied customers

Verified

Current job title:

Appliance Technician

Most advanced degree:

High School Degree

Professional licenses:

30+ years of experience

Ashik
Online

Ashik

Mac Technician

10,053 satisfied customers

Verified

Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
Online

IT Miro

Computer Scientist

3,098 satisfied customers

Verified

Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Ashik
Online

Ashik

Mac Technician

10,053 satisfied customers

Verified

Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
Online

IT Miro

Computer Scientist

3,098 satisfied customers

Verified

Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Nora
Online

Nora

Accredited Appraiser

9,014 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Post Graduate Degree from Christies London

Professional licenses:

Member AOA & ISA USPAP Compliant

Glenda B.
Online

Glenda B.

Antiques Appraiser

19,045 satisfied customers

Verified

Current job title:

Antiques Appraiser

Most advanced degree:

Advanced studies in antiques at the University of Arkansas, Little Rock

Professional licenses:

Member AOA, AADA, Antique Store Owner

Robert S.
Online

Robert S.

Accredited Appraiser

5,178 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Bachelor's Degree

Doris
Online

Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

Verified

Current job title:

Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

Behind the screen: How it works

Ask a question

Verified doctors, lawyers, vets, mechanics, and more are online around the clock and ready to answer your question online or by phone.

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We match your question with the most qualified Expert available. You get unlimited back and forth until your question is answered.

Save time and money

Our rates are a fraction of an in-person appointment. Best of all, you can ask questions and get answers within minutes, 24/7, without wasting time on hold or in a waiting room.

We stand behind every answer on our site 

Get a free second opinion if you’re not happy with your answer.

Unlimited back and forth

Keep asking questions until you get the answer you need.

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If you want a second opinion after receiving your answer, it’s on the house.

Answers in minutes, 24/7

Get expert answers any time day or night. We’re always open!

What they're saying about us

Legal Opinion Regarding Mexican Immigration

"I contacted JustAnswer about a critical question I had about residency status for a U.S. citizen in Mexico... the lawyer referred me to justanswer.es which is its Mexican counterpart. There I was about to get counsel from a Mexican attorney IN Mexico. That's great service!"

S.L.
Rated:

Quick service

" ...My question was answered quickly and gave enough information to give my husband peace of mind. If the need arises again, I will use your service again!"

Brenda
Rated:

Fast and great service

"I was shocked at how quickly my question was answered. Although it wasn't the answer I wanted I was grateful for the accurate information. When dealing with matters of Law is always a good idea to get the right answer even if it's not what you want to hear. The staff made sure I did what was right and for that I'm thankful. GREAT JOB!!!"

Dan Tamewitz
Rated:

I wish I had made this connection before I took my cat to the vet!

"The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend JustAnswer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you."

Gail P.
Rated:

Heat & Air Question

"I had a simple question about setting thermostats on a fairly new heat pump. My question was answered promptly & has solved my issue. Your service saved me a good bit by not having to pay a service charge."

Phyllis Macgowen
Rated:

More than pleased

"I received almost immediate answers to my concerns Re: my young cat. Information was excellent, courteous, solved my problem with a few timely questions and answers. Would not hesitate to use them again."

Pat Pasciuto
Rated:

A Revolution in Accessing Quality Professional Help

"I used to be frustrated when I needed a legal opinion. I'd have to make an appointment, wait several days and then pay a ton of money for a simple question. With JustAnswer I get to speak with a highly knowledgeable attorney for a fee that I can afford. There's nothing else like it."

Gary
Rated:

Recent questions and answers

I am a 48 year old male 146 lbs. 5ft 8 inches tall.My blood pressure is 125 over 80, pulse is 73. I bought a Freestyle freedom Lite to check my glucose level and the readings are fairly consistant around 80. I was wondering what type of tests you would recommend if maybe I'm having some unexplained weight loss. Maybe a thyroid test?

2 hours ago

Get well soon and have a great night. stay safe. You can always contact me for any medical query. Kindly click on the 5 stars to rate my professional services so that i can get the credit for my time with you. A bonus will be highly appreciated. Than

2 hours ago

Hi Ellen I have just had a bad experience with one of your technicians who tried to sell me a product that I already have
JA: I'll do all I can to help. Can you tell me more about what's going on?
Customer: I have been trying many times to put my Norton lifelock onto my new computer. I disabled mcaffee and everything to allow the download to complete and in the end phoned your technician on(###) ###-####and got a recording then I entered my product key to try to get it loaded through the product key and was given an 08 number to call and got onto a technician immediately. The technician controlled my computer and told me it was running very slow and identified a trojen virus and told me this is why my computer was running slow - I asked if he could remove it and he offered me two packages a $299 and a $599 package. to fix everything - I remembered I had taken this offer a few years ago and was told I would have lifelong protection through Norton and could have this on up to 5 devices so when I recognised the sales pitch I told him that I had already bought the most expensive package and I was not paying for it again. He told me he could credit or refund the original $299 but I would still need the virus package for $199 - I told him I would not pay another cent for the system I had bought previously - he told me I did not understand how he was trying to help me and showed me software on my computer - the technician was identified through zoho and he later told me he was not trying to sell me anything which I dispute as he kept telling me the cost of the virus package and i felt he was forcing me in my need to get protection for my new computer as I had always trusted norton - please tell me what you can do for me. My thoughts are I will see a local technician to clean my computer of viruses but am so angry at how I was spoken to I would like to submit this complaint.
JA: What Operating System (OS) are you running on your computer or device?
Customer: Windows 10 I think - my computer is only a month old.
JA: When did you last update your Norton software?
Customer: I cannot remember on my old computer but the error message I kept getting when it kept failing to load was...Error N0740E - you rkey has been redeemed successfully but the set up could not be started and gave me the number(###) ###-####for help and that is the number I called
JA: Anything else you want the Software Expert to know before I connect you?
Customer: Please do not get the same guy I talked to as I have been trying to fix this since 3pm this afternoon.

2 hours ago

I suggest to contact the official Norton Customer Support via Live Chat directly at https://www.norton.com/chat and ask them if there's any record of this phone call on your account. There is also a link to Live Chat at the left of every web page

2 hours ago

I think my dog might be constipated
JA: I'll do all I can to help. When was the dog's last bowel movement? Have you given them anything to help with the constipation?
Customer: I'm not sure the last time he pooped but no I have not given him nothing for constipation
JA: And what's the dog's name and age?
Customer: His name is ***** ***** he's a little over a year old
JA: Is there anything else the Vet should know about Chewy?
Customer: No

2 hours ago

You are most welcome. Please let me know if you have any other questions. I am here to help. If you have no questions, I would appreciate very much a positive review at the top of the screen when you get time. Leaving a review does not close out your

2 hours ago

My skype for business is not working. I can't hear or talk or see presentations on my screen even though it looks like I am on the call.
JA: When could you last open Skype?
Customer: I made a regular phone call earlier this week which worked fine
JA: Did you recently update your software or Operating System (OS)?
Customer: There was a skype update this morning. My operating system automatically updated about a week ago
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no

2 hours ago

Can I remote your device so I can fix it.

2 hours ago

Hi, I recieved a pop up message on my computer saying that Microsoft has locked my computer due to someone using my IP address as idienty theft. I can't get hold of the support number given. How do i fix this
JA: Just to clarify, what device or product are you trying to access?
Customer: My computer, it says that my computer has been locked up.
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: HP LAPTOP and 64
JA: When did you last change the password ***** your HP laptop?
Customer: A month ago
JA: Have you tried using a password ***** disk or other recovery utility?
Customer: No, I was instructed to call the toll free call centre I am able to access my laptop and I'm currently logged in, it is the internet that is blocked of by Microsoft edge
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No thank you.

2 hours ago

it is a fake message, you will not lose your data doing my instructions but you have to do this please

2 hours ago

I separated about 2 months ago from the father of my child. He is demanding 50% custody of our 14month old son. Is that possible for him to take away my son?
JA: What steps have you taken? Have you filed any papers in family court?
Customer: We have not done anything. He is threatening me that he will do that.
JA: Family law varies by state. What state are you in?
Customer: Western Australia
JA: Anything else you want the Lawyer to know before I connect you?
Customer: he is FIFO worker, and he has had an alcohol problem the whole time I known him, which is why I decided to leave with our son.

3 hours ago

How do I rate: Instructions for submitting a rating: http://ww2.justanswer.com/help/how-do-i-rate-answer-hl

3 hours ago

I am being sued by a debt collector. Long story short, I had a credit card with a balance around $275. Every month the payment was due on the 10th and I'd make the payment on time, but they'd post it on the 11th and then charge a late fee. At the time I was dealing with a family member who had cancer and I eventually just stopped paying the bill (I know, not the best idea). This was in 2015. So last year in March I get served with papers from a debt collector. They were trying to sue me for close to $600. I responded to the complaint through the court. In the meantime, I tried to contact the debt collector to offer a settlement of $300 to make this go away. I felt that was fair since it was close to the original amount and this collector probably bought the debt for pennies. They never responded and I never heard anything from the court or saw any updates on the court website either. Now I get something from the debt collector which says "Notice and Motion for Summary Judgement". I'm going to try and attach a copy of that here. I don't know how to respond to this. Do you know of any kind of example online? I mean I don't want to go to court, but I also don't want a judgement against me. I also want to know about where it says I have 10 "judicial days" to respond. If you notice, they dated this paperwork March 18th, however their certificate of service is dated March 23rd which is the day the envelope was postmarked. I did not receive it for a few days after that. There is also a screen shot from the court which shows they filed it on the 23rd, but then there is a date set for May 13th which says "Plaintiff's Motion for Summary Judgement"- does that mean they already granted their request? Am I already out of time to respond?

3 hours ago

But normally if you get it in before a final judgment is signed, the judge will accept it

3 hours ago

I need a prescription for asmol due to the panic buyers from covid 19 😕
JA: The Doctor can help. Just a couple quick questions before I transfer you. When were you prescribed this medication? How severe were any side effects?
Customer: No side effects and never required a prescription before
JA: Have you seen a doctor about this?
Customer: Avoiding the doctor at this time
JA: Anything else in your medical history you think the Doctor should know?
Customer: Dad died od asthma emphysema

3 hours ago

No problems at all mate.Can you please rate the consult I did as requested above.I wish you all the best.Kind Regards

3 hours ago

I retired on March 30, 2019. I have been paying spousal support since my retirement. Can I deduct spousal support? Thank you
JA: Which tax year is the deduction for?
Customer: 2019
JA: Anything else you want the Accountant to know before I connect you?
Customer: no

3 hours ago

You can't deduct alimony or separate maintenance payments made under a divorce or separation agreement(1) executed after 2018, or(2) executed before 2019 but later modified if the modification expressly states the repeal of the deduction for ali

3 hours ago

Hi my 6 month kitty is dry heaving, gagging, throwing up fo***** *****quid but eats and drinks water normally
JA: Hi there. I'm so sorry the kitten isn't feeling well, but those details will be very helpful for the Expert. Could the kitten have eaten anything unusual?
Customer: I don't think so
JA: What's the kitten's name?
Customer: Squeegee
JA: Is there anything else the Vet should know?
Customer: Its been around 4 days

3 hours ago

You are most welcome. Please let me know if you have any other questions. I am here to help. If you have no questions, I would appreciate very much a positive review at the top of the screen when you get time. Leaving a review does not close out your

3 hours ago

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