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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

Immigration specialists, divorce lawyers, criminal attorneys, and Experts in every area of the law are available to answer your question by phone or email in minutes, and at a fraction of what it costs for an in-person appointment. Lawyers can even prepare and review wills, tickets, and more on your behalf.

Verified mechanics for all makes and models of cars, boats, motorcycles and RVs can provide diagnostic advice, walk you through a repair, share wiring diagrams, part numbers and instruction manuals, and get you moving in minutes—all for less than an oil change.

Board-certified general practitioners, pediatricians, cardiologists, oncologists, and more are ready to answer your question online or by phone in minutes, 24/7. From evaluating current symptoms to reviewing test results and offering second opinions, you can access high-quality care when you need it most.

Whether you have a Chihuahua or a Clydesdale, a Persian or an iguana, small and large animal vets are online 24/7, ready to provide detailed responses personalized for your pet. Talk to a verified vet by email or phone without the stress of stuffing your pet in a carrier or figuring out transportation.

Whether you’re installing a new thermostat, need help with circuit breaker, or have a garbage disposal on the fritz, you can connect one-on-one with verified electricians and plumbers by email or phone 24/7. Get your problem fixed without the hefty fees and services charges—even on holidays and weekends.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Ron
Online

Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Viet
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Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Ely
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Ely

Counselor at Law

53,793 satisfied customers

Verified

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Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Ray
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Ray

Lawyer

26,257 satisfied customers

Verified

Current job title:

Lawyer

Most advanced degree:

Juris Doctor

Professional licenses:

State Bar of Texas

Ely
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Ely

Counselor at Law

54,443 satisfied customers

Verified

Current job title:

Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Richard
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Richard

Lawyer

54,274 satisfied customers

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Current job title:

Lawyer

Most advanced degree:

BBA/MBA/JD

Professional licenses:

Licensed to practice law in Texas

Loren
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Loren

Attorney

26,438 satisfied customers

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Attorney

Most advanced degree:

Juris Doctor

Professional licenses:

JD

Mike V.
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Mike V.

Nissan Technician

23,839 satisfied customers

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Nissan Technician

Most advanced degree:

High School Diploma

Professional licenses:

NYS Inspector License

Ron
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Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Chad Farhat
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Chad Farhat

ASE Certified Technician

1,922 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Industrial Technology Degree

Professional licenses:

ASE Certification

Lou P.
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Lou P.

Master Technician

3,779 satisfied customers

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Master Technician

Most advanced degree:

Bachelor's Degree

Professional licenses:

Mercedes Technician

drcaplan
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drcaplan

Board Certified Physician

328 satisfied customers

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Current job title:

Board Certified Physician

Most advanced degree:

Doctoral Degree

Professional licenses:

Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

Dr. Arun Phophalia
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Dr. Arun Phophalia

Surgeon

32,028 satisfied customers

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Current job title:

Surgeon

Most advanced degree:

Post Doctoral Degree in Surgery and Sports Medicine

Professional licenses:

MBBS, MS Certified

Dr. K
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Dr. K

Board Certified OB/GYN

3,446 satisfied customers

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Current job title:

Board Certified OB/GYN

Most advanced degree:

Medical Degree

Professional licenses:

MD OB/GYN

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Dr. Peter
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Dr. Peter

Veterinarian

27,516 satisfied customers

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Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

Veterinarian License

Dr. Deb
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Dr. Deb

Veterinarian

7,255 satisfied customers

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Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Rebecca
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Rebecca

Dog Veterinarian

9,844 satisfied customers

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Current job title:

Dog Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Dr. Scott Nimmo
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Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

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Current job title:

Veterinarian

Most advanced degree:

Bachelor of Veterinary Medicine and Surgery

Professional licenses:

BVMS, MRCVS (Glasgow, UK)

Donald
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Donald

Small Engine Technician

1,843 satisfied customers

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Current job title:

Small Engine Technician

Most advanced degree:

GED

Professional licenses:

25+ years of experience repairing 2 & 4 cycle engines

Rick
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Rick

HVAC Supervisor

19,875 satisfied customers

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Current job title:

HVAC Supervisor

Professional licenses:

Construction Super, Master Plumber

Joel Swenson
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Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

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Current job title:

Owner, Scott's Appliance Repair

Most advanced degree:

GED

Kelly
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Kelly

Appliance Technician

19,489 satisfied customers

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Current job title:

Appliance Technician

Most advanced degree:

High School Degree

Professional licenses:

30+ years of experience

Ashik
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Ashik

Mac Technician

10,053 satisfied customers

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Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
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IT Miro

Computer Scientist

3,098 satisfied customers

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Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Ashik
Online

Ashik

Mac Technician

10,053 satisfied customers

Verified

Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
Online

IT Miro

Computer Scientist

3,098 satisfied customers

Verified

Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Nora
Online

Nora

Accredited Appraiser

9,014 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Post Graduate Degree from Christies London

Professional licenses:

Member AOA & ISA USPAP Compliant

Glenda B.
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Glenda B.

Antiques Appraiser

19,045 satisfied customers

Verified

Current job title:

Antiques Appraiser

Most advanced degree:

Advanced studies in antiques at the University of Arkansas, Little Rock

Professional licenses:

Member AOA, AADA, Antique Store Owner

Robert S.
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Robert S.

Accredited Appraiser

5,178 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Bachelor's Degree

Doris
Online

Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

Verified

Current job title:

Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

Behind the screen: How it works

Ask a question

Verified doctors, lawyers, vets, mechanics, and more are online around the clock and ready to answer your question online or by phone.

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We match your question with the most qualified Expert available. You get unlimited back and forth until your question is answered to your satisfaction—guaranteed.

Save time and money

Our rates are a fraction of an in-person appointment. Best of all, you can ask questions and get answers within minutes, 24/7, without wasting time on hold or in a waiting room.

Your happiness is 100% guaranteed

We stand behind every answer on our site. If you aren’t 100% satisfied for any reason, we’ll gladly process a full refund—no questions asked.

Unlimited back and forth

Keep asking questions until you get the answer you need.

Free second opinions

If you want a second opinion after receiving your answer, it’s on the house.

100% money-back guarantee

If you aren’t happy for any reason, we’ll refund your money. No questions asked.

What they're saying about us

Legal Opinion Regarding Mexican Immigration

"I contacted JustAnswer about a critical question I had about residency status for a U.S. citizen in Mexico... the lawyer referred me to justanswer.es which is its Mexican counterpart. There I was about to get counsel from a Mexican attorney IN Mexico. That's great service!"

S.L.
Rated:

Quick service

" ...My question was answered quickly and gave enough information to give my husband peace of mind. If the need arises again, I will use your service again!"

Brenda
Rated:

Fast and great service

"I was shocked at how quickly my question was answered. Although it wasn't the answer I wanted I was grateful for the accurate information. When dealing with matters of Law is always a good idea to get the right answer even if it's not what you want to hear. The staff made sure I did what was right and for that I'm thankful. GREAT JOB!!!"

Dan Tamewitz
Rated:

I wish I had made this connection before I took my cat to the vet!

"The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend JustAnswer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you."

Gail P.
Rated:

Heat & Air Question

"I had a simple question about setting thermostats on a fairly new heat pump. My question was answered promptly & has solved my issue. Your service saved me a good bit by not having to pay a service charge."

Phyllis Macgowen
Rated:

More than pleased

"I received almost immediate answers to my concerns Re: my young cat. Information was excellent, courteous, solved my problem with a few timely questions and answers. Would not hesitate to use them again."

Pat Pasciuto
Rated:

A Revolution in Accessing Quality Professional Help

"I used to be frustrated when I needed a legal opinion. I'd have to make an appointment, wait several days and then pay a ton of money for a simple question. With JustAnswer I get to speak with a highly knowledgeable attorney for a fee that I can afford. There's nothing else like it."

Gary
Rated:

Recent questions and answers

I have been having sharp abdominal pain immediately followed by pooping strictly blood every 30 mins for the past 24 hours
JA: In general, how has your health been lately?
Customer: Good
JA: Anything else in your medical history you think the doctor should know?
Customer: Just had a physical with a clean bill of health

2 hours ago

Thank you for the input.I am very sorry for your symptoms.Cramps or pain with passage of blood is usually from a bacterial or parasitic infectionI would advise to take an examination by doctor in urgent care or ER.Stool test, blood work can be taken.

2 hours ago

Hi. I'm an 18 year old male living at home. I just finished high school May 25th. I graduate June 1st. My goal is to leave home and move in with my boyfriend. He does live in a safe environment and money isn't an issue. Due to my parents, I have tried to leave home. They have either called the cops or had me 302'd. I am a stable male with a 4.0 GPA. I am not incompetent. I do have social anxiety and depression which I do take medicine for. I do not have any serious mental issues which is why I was not hospitalized. I want to leave after graduation and I would like to know what my rights are. Thank you.

2 hours ago

Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only. At 18 you are an adult, you are able to make your own decisions and live on your own. If they try to get a

2 hours ago

30 yrs ago, 59 yr old male was diagnosed with degenerative arthritis from back then yrs if weightlifting. He was told not to lift weights any longer and he stopped but he continued working as a plumber for these past 30 yrs and has list severe muscle mass and joint damage. They now want him tested for ALS because of his deteriorated condition? Can all of this now turn into ALS?
JA: Have you seen a doctor about this yet? What medications are you taking?
Customer: Pcp wants him to go to Cleveland Clinic and he is not on any medication
JA: What medications do you take daily? Are you allergic to any medications?
Customer: Not even pain Med's because liver enzymes are slightly elevated. He also took Afrin nasal for 40 yrs but has lately discontinued.
JA: Anything else in your medical history you think the doctor should know?
Customer: No. Just would like to know if overworking muscles for 30 yrs after a degenerative arthritis diagnosis can now turn into ALS? No family history if ALS

2 hours ago

You are very welcome. " I sincerely hope that I have helped you and that I have earned my 5-star rating today! Please remember to rate my service by selecting the 5 stars at the top of the screen ( rating me now does not close your question). W

2 hours ago

Son borrowed iMac and now I can’t log out or force quit out of Safari
JA: When did you last update Safari?
Customer: Recent
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I think it may be malware. It give a # to call for apple, but it’s not apple

2 hours ago

Hello, my name is Jon and thank you for your question. I am reviewing it now and will reply again in a moment.

2 hours ago

A heating company did some work in my house 1/2017,,, when work was finally completed I called three times over two weeks for a bill, did not get one until four months later,,, during our phone conversation the office manager told me to mark my billed paid in full and if I am dissatisfied to not contact them again, never got this in writing,,, one year later I get a demand letter for the bill, interest and the threat of small claims court. I had not heard anything from them during that year,,,, am I liable for this bill which I was told a year ago to mark it paid
JA: Because laws vary from place to place, what state is this in? And can you tell me what's been officially filed?
Customer: In Michigan and as of this moment nothing has been filed
JA: What steps have you taken so far?
Customer: Verbally, through emails tried to work out some reasonable middle ground, even sent them a check for partial balance which they returned all the time telling them, from my past experience in banking, I did not owe them anything
JA: Anything else you want the lawyer to know before I connect you?
Customer: No

2 hours ago

You are welcome. Let me know if you have any questions and please provide a positive rating before you go!

2 hours ago

No spark at #2 and #5 cyl. replaced coil, plug wires and plugs.
JA: Have you checked all the fuses? Do you have a wiring diagram?
Customer: Checked fuses and relays. Changed the coil 3 times, 2 developed cracks at cyl 2 terminal. Seems possibly related to going through the car wash. Stared to miss , then cleared out for a couple of weeks. Started missing again and cracked the 2 coils.
JA: What is the model/year of your Dodge?
Customer: 04 grand caravan with 3.8
JA: Are you fixing your Grand Caravan yourself? What have you tried so far?
Customer: Self. Change coil plugs and wires. Checked some of the primary wires but am unsure what should have pwoer
JA: Anything else you want the mechanic to know before I connect you?
Customer: Wonder if the crank position sensor or the cam position sensor could be the problem. It will run, starts easily but is dead at #2 and #5.

2 hours ago

This would either mean wire between coil and PCM is problem or PCM has failed. So next step is to check resistance on wiring between coil and PCM, wires should have under 5 ohms resistance and clean/tight connectors. If wiring tests good then replace

2 hours ago

I recently saw my cat's 5week old kitten straining to poop in his kitten -litter box... with no result. Is this normal? Can I help him? Should he go to a vet?
JA: I'll do all I can to help. What is the kitten's name?
Customer: We call him Striper right now 🐈
JA: Is there anything else important you think the Veterinarian should know about Striper?
Customer: No, he's very playful & seems healthy otherwise

2 hours ago

I hope this information helps. Please let me know if you have any additional questions or concerns. I am happy to help. If you are satisfied with my assistance, a five star rating is always appreciated. Even after the rating we can continue this conv

2 hours ago

Hi Pearl, How do I know the difference between a peroneus strain and tear.
JA: Have you seen a doctor about this yet? What medications are you taking?
Customer: Yes I have been to an urgent care and followed up with my PCP. xrays done but of feet only, no fracture. Pain and spasm are on the outer left lower leg and persisting.
JA: What seems to make the symptoms worse or better? Any redness or swelling in the leg?
Customer: First of all, I would like to stop the opioids as soon as possible, I hate the head effects and have addiction in my family. I wake during the night with lower leg spasms which are getting worse and causing increased pain, a set back, I can;t be on my feet for long - increased pain and weakness. I cant bed over without pain in leg.
JA: Anything else in your medical history you think the doctor should know?
Customer: I am an RN, I have hypothyroid-levothyroxine o,5mg, mild anxiety-Lexapro 20mg, probably obese by standards. Recent fall on cement. all other problems clearing up just not LLE.

2 hours ago

Y​ou're welcome. I hope you feel better soon. Take care. Dr. Greg

2 hours ago

My haier model le55f32800 picture remains black when turned on
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your LE55F32800?
Customer: Yes, but I unplugged the HDMI cable because it appeared the tv was the problem
JA: Was there a power outage recently?
Customer: Not recently that I know of.
JA: Anything else you want the TV Expert to know before I connect you?
Customer: The problem developed within the past week. Normally I can turn it on after playing with the power button after 30 minutes but no luck today after an hour.

2 hours ago

Is this TV less then 1 year old? and did you buy it new?

2 hours ago

My son is disabled and draws disability Social Security every month and child support for his two children goes to his ex-wife. He has been arrested for trafficking drugs along with some other charges and may or mostly will get a prison sentence. Will his disability money be taken away from him?
JA: Are there other sources of income (wages, interest, dividends, etc.)?
Customer: No other sources of income, no property.
JA: Anything else you want the Retirement Accountant to know before I connect you?
Customer: This is his first offense that I know of. He is 55 years old.

2 hours ago

Any questions? Is there anything else I can help you with today? Here's link to SSA brochure "What Prisoners Need to Know" with details: https://www.ssa.gov/pubs/EN-05-10133.pdf

2 hours ago

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