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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

Immigration specialists, divorce lawyers, criminal attorneys, and Experts in every area of the law are available to answer your question by phone or email in minutes, and at a fraction of what it costs for an in-person appointment. Lawyers can even prepare and review wills, tickets, and more on your behalf.

Verified mechanics for all makes and models of cars, boats, motorcycles and RVs can provide diagnostic advice, walk you through a repair, share wiring diagrams, part numbers and instruction manuals, and get you moving in minutes—all for less than an oil change.

Board-certified general practitioners, pediatricians, cardiologists, oncologists, and more are ready to answer your question online or by phone in minutes, 24/7. From evaluating current symptoms to reviewing test results and offering second opinions, you can access high-quality care when you need it most.

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Ron

ASE Certified Technician

32,560 satisfied customers

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Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

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ASE

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Dr. Muneeb Ali

Doctor

3,637 satisfied customers

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Doctor

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Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

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Viet

Computer Technician

35,673 satisfied customers

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Computer Technician

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Bachelor's Degree in Computer Science

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Microsoft MCP & CompTIA A+ Certifications

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Ely

Counselor at Law

53,793 satisfied customers

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Counselor at Law

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Juris Doctor

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Bar License in State and US District Court

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Ray

Lawyer

26,257 satisfied customers

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Lawyer

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Juris Doctor

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State Bar of Texas

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Ely

Counselor at Law

54,443 satisfied customers

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Counselor at Law

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Juris Doctor

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Bar License in State and US District Court

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Richard

Lawyer

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Lawyer

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Loren

Attorney

26,438 satisfied customers

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Attorney

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Juris Doctor

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JD

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Mike V.

Nissan Technician

23,839 satisfied customers

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High School Diploma

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NYS Inspector License

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Ron

ASE Certified Technician

32,560 satisfied customers

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ASE Certified Technician

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Technical School for Automotive

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ASE

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Chad Farhat

ASE Certified Technician

1,922 satisfied customers

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ASE Certified Technician

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Industrial Technology Degree

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ASE Certification

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Lou P.

Master Technician

3,779 satisfied customers

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Master Technician

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Bachelor's Degree

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drcaplan

Board Certified Physician

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Board Certified Physician

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Doctoral Degree

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Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

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Dr. Arun Phophalia

Surgeon

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Post Doctoral Degree in Surgery and Sports Medicine

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MBBS, MS Certified

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Dr. K

Board Certified OB/GYN

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Board Certified OB/GYN

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Medical Degree

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MD OB/GYN

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Dr. Muneeb Ali

Doctor

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Doctor

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Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

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Dr. Peter

Veterinarian

27,516 satisfied customers

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Veterinarian

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Doctoral Degree Veterinarian Medicine

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Verterinarian License

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Dr. Deb

Veterinarian

7,255 satisfied customers

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Veterinarian

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Doctoral Degree Veterinarian Medicine

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DVM

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Rebecca

Dog Veterinarian

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Dog Veterinarian

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Doctoral Degree Veterinarian Medicine

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DVM

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Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

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Veterinarian

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Bachelor of Verterinary Medicine and Surgery

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BVMS, MRCVS (Glasgow, UK)

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Donald

Small Engine Technician

1,843 satisfied customers

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Small Engine Technician

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GED

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25+ years of experience repairing 2 & 4 cycle engines

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Rick

HVAC Supervisor

19,875 satisfied customers

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HVAC Supervisor

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Construction Super, Master Plumber

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Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

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Owner, Scott's Appliance Repair

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GED

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Kelly

Appliance Technician

19,489 satisfied customers

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Appliance Technician

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30+ years of experience

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Ashik

Mac Technician

10,053 satisfied customers

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Mac Technician

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Bachelor of Computer Application

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Viet

Computer Technician

35,673 satisfied customers

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Computer Technician

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Bachelor's Degree in Computer Science

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Microsoft MCP & CompTIA A+ Certifications

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Lorenz Vauck

Computer Expert

714 satisfied customers

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Computer Expert

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Electrical Engeering

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IT Miro

Computer Scientist

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Computer Scientist

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Bachelor's Degree in Information Technology

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Microsoft Certified Professional

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Nora

Accredited Appraiser

9,014 satisfied customers

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Accredited Appraiser

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Post Graduate Degree from Christies London

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Member AOA & ISA USPAP Compliant

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Glenda B.

Antiques Appraiser

19,045 satisfied customers

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Antiques Appraiser

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Advanced studies in antiques at the University of Arkansas, Little Rock

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Member AOA, AADA, Antique Store Owner

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Robert S.

Accredited Appraiser

5,178 satisfied customers

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Accredited Appraiser

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Bachelor's Degree

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Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

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Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

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Verified doctors, lawyers, vets, mechanics, and more are online around the clock and ready to answer your question online or by phone.

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Legal Opinion Regarding Mexican Immigration

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" ...My question was answered quickly and gave enough information to give my husband peace of mind. If the need arises again, I will use your service again!"

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"I was shocked at how quickly my question was answered. Although it wasn't the answer I wanted I was grateful for the accurate information. When dealing with matters of Law is always a good idea to get the right answer even if it's not what you want to hear. The staff made sure I did what was right and for that I'm thankful. GREAT JOB!!!"

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I wish I had made this connection before I took my cat to the vet!

"The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend JustAnswer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you."

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Rated:

Recent questions and answers

whirlpool double oven RBD307PVS02 (top oven) goes into cleaning mode (locks and heats up) when the oven hits its warm up time (usually 6 min regardless of temp set) - been told its the main board - sound right, and, how much to service/fix
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: I thought I just gave you the model number...almost 6 yrs old
JA: Do you plan on doing the work yourself?
Customer: No - just wanted to be knowledgeable
JA: Anything else we should know to help you best?
Customer: book says model RBD307PV and sticker on the oven says RBD307PVS02 serial D10950287 - never a problem until....

11 hours ago

So yes, unfortunately this does sound like a bad control board. If you haven't tried to unplug the oven (or flip the breaker off to the oven on your house) for 24 hours to see if the board will reset, that would be the first thing I try. Other than that if the problem persists the board will need to be replaced. The part number for the board is WPW10438750 and it's about $250 for the board itself I'm sorry to say. Below is a link to the board you'd need to order for your model. CLICK HERE for control board I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

11 hours ago

lost my gmail account
JA: How long have you had this issue with your Gmail account?
Customer: Just today
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: where do I find that
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: 5 or 6 years ago
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No

11 hours ago

How have you lost the account?

11 hours ago

I am making a change in my business and need to determine the best way of transitioning as far as my business name is ***** ***** whether to change the name, start a business under my current name, or start a new business altogether. It's kind of complicated and I just need some advice on the best way to handle it. Is this something you can help me with?
JA: What state are you in? And have you consulted a local attorney?
Customer: I am in Texas and have not consulted anyone locally yet. Do I just need to set up some time with who? a lawyer that specializes in small business?
JA: Has anything been officially filed? If so, what?
Customer: Yes, I have a professional organizing business (Cox's Corner) and one of my specialties for the last five years is photo organizing. I now am only doing photo organizing so am doing a new web site, new name, etc. to promote and specifically get that business. I thought I could just start a business under that but it is a DBA and it looks like I can't do that unless I'm a LLC.
JA: Anything else you want the lawyer to know before I connect you?
Customer: I really don't want to start a new business because I've been doing the photo organizing under Cox's Corner, but need to change the name as far as public is concerned to attract the right customers. Not worried about taxes because I am still organizing, but obviously can't have a bank account or invoicing change unless the name is ***** ***** Also, at some point I want to just have the photo organizing business but really don't want to start all over because then it looks like I have a new business even though I have experience and have been doing it for 5 years.

11 hours ago

Thank you for using JustAnswer. Why do you think that you "can't do that unless [you're] a LLC"?

11 hours ago

Hello Doctor, have a few photos I'd like your opinion on. Some discoloration on my hand and also some more of the red breaking out on my shoulder

11 hours ago

Nothing serious there--just a small area of depigmentation but not cancer or anything to worry aboutAnd right now your shoulder looks fine

11 hours ago

I swallowed the triflexis a few minutes ago. I thought it was allegra
JA: What are all the symptoms you're experiencing (e.g. loss of appetite, fever, rash)?
Customer: none I took it 5 min ago
JA: Anything else in your medical history you think the doctor should know?
Customer: no 37 healthy no meds
JA: What medications do you take daily? Are you allergic to any medications?
Customer: no

11 hours ago

you are fine thenno worriesjust don't do it againlet me know if you have other questions.if done for now, please leave a 5 star rating above the chat box so I can get credit for helping you todaywe only get credit for helping clients after positive feedbackyou can always reach me with "a question for Dr. Phil" in the medicine, cardiology or pharmacy categories if you have any other questionshere is my website if you need to reach me again:http://www.justanswer.com/medical/expert-irondoc/

11 hours ago

Can this chat be monitored by anyone else? If I give you any info in ordere to resolve a problem that I"m having, does anyone have access to the info I"m sharing here?
JA: The Expert will know how to help. Please tell me more, so we can help you best.
Customer: I sent my quarterly taxes due 9/15 via a check. Then I noticed that an amount very similar to that sum was withdrawn from my savings acc't. I do not remember setting up the automatic withdrawal for my quarterly taxes. I'm wondering whether you can help me figure this out!
JA: Is there anything else important you think the Expert should know?
Customer: Yes...since the byline on my savings acc't said "TAXES QTR", I have now stopped payment on the check I wrote. I would like to see my IRS account and see what my payments have been and see what is scheduled for the future. Thanks!

11 hours ago

You are on a fee-based web site. This is not IRS. I CAN help you with tax issues, both procedural and tax law issues. Other paying members and users can see the questions, but any personally identifying information is scrubbed, and only first names are allowed....HI, MY NAME’S LANE - I hold a law degree (J.D.), with concentration in Tax Law, Estate law & Corporate law, an MBA in finance, a BBA, and CFP & CRPS (Chartered Retirement Plans Specialist) designations, as well - I’ve been providing financial, Social Security/Medicare, estate, corporate, non-profit, and tax advice 1986....You can get your tax account info by going here: https://www.irs.gov/individuals/get-transcript...You can also get this information from IRS by calling (Individuals: 800-829-1040, Businesses: 800-829-4933)...Finally, you can also get this by going into a local IRS service center: https://apps.irs.gov/app/officeLocator/index.jsp...

11 hours ago

I was watching HLN this morning and they recommended to get a PIN to protect my ID. Equifax says I was among those persons who were hacked.
JA: The Expert will know how to help. Please tell me more, so we can help you best.
Customer: Please inform me how to get PIN.
JA: Is there anything else the Expert should be aware of?
Customer: No

11 hours ago

Hello. Thank you for choosing this Q&A service for assistance. My name is Angela. I will be assisting you. They now have what is called Credit Freeze available to consumers. This is how you can get the PIN. SEE HIGHLIGHTED INFO BELOW:How do I place a freeze on my credit reports?Contact each of the nationwide credit reporting companies:Equifax — 1-800-349-9960Experian — 1‑888‑397‑3742TransUnion — 1-888-909-8872You'll need to supply your name, address, date of birth, Social Security number and other personal information. Fees vary based on where you live, but commonly range from $5 to $10.After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze. REFERENCE SOURCE:https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs My suggestion is that you read the entire document to make sure that this is the route that you want to go. If I have provided you with the information you need, I ask that you be so kind as to scroll to the top of the page and select 3 or more stars to positively rate my response so that I can receive credit for assisting you. A 5 star rating is most appreciated. Thank you in advance.

11 hours ago

I have a 98 Rav4 that continually dies while I'm driving. It always restarts but it completely stops running. I have to put it in neutral and start it to keep going.
JA: Will the headlights turn on? Is the battery fully charged?
Customer: Yes
JA: Are you fixing your RAV4 yourself? What have you tried so far?
Customer: Yes I am fixing it myself. I have replaced one of the coils because the computer check told me to do that. It did not good.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No

11 hours ago

Hey how are you The dying while driving is usually associated with no spark, so coils or CKP Crank Shaft Position Sensor or its wiring ,,common on this car ,has it been replacedclick on link to view location on engine now if the issue is fuel ,then you can look at fuel pump,fuel injector pulsescan it with a capable scanner can retrieve fault codes in the pending or history files,now these basic code reader that you find at advance pr auto zone for the most part not capable of seeing these files to retrieve these fault codes,off course that will be ideal if you can we can be more accurate ? key is to check for fuel or spark and see what ur a missing at time of failure but problem here it will start back up after u put in neutral and start again ,so no chance to check that unless it start to fail more often and not start as quick ,eventually will get there if that is ckp issue since that is how they act when they fail intermittently You are very welcome :)Please Read Below How to Get Back in touch with MePlease Take a Second and Click the Stars at the Top of Your Screen To Rate Me , So I May Receive my Credit , A 5 Stars Rating is Much Appreciatted Follow Up Questions are Included in The Price of Your Question ,So Feel Free To Ask Me.Please Keep in Mind that when you Rate Me , it Does Not End our Conversation.You Can Always Come Back to this Conversation and Ask Me any Follow up Question you May have on this Issue(You can Copy this Link Page & Paste it in your Browser when Ready and it will Open up our Conversation Again)or there should be a Tab on your Screen to Add me As Your Favorite Expert I'm Online Daily from 7 Am Till Late Eastern Time ZoneThank YouChad FarhatASE Certified Technician

11 hours ago

Hi,
I have a question about the tax consequences about an employer pays per diem.My employer pays my per diem rate at a higher rate then the IRS allowance and therefore it needs to capture the difference as taxable amount.
My employer works on an accountable plan which pays the expenses as an out of pocket but when it comes to the per diem, they give fix type in the amount.The question is how to calculate the taxable portion.1 .The difference between the employer payment and the IRS local meal rate or
2. The difference between the employer payment the IRS local meal plus incidentals (please note that my employer pays incidentals as out of pocket).Could you please assist.
Thanks!

11 hours ago

Yes, you are correct. The difference between the per diem amount and the IRA local mean would be taxalbe income.

11 hours ago

Is it possible to resent the timer on my Whirlpool washer? We had the time replaced less than a year ago. But its doing the same thing it did last year... it seems to start part way through the wash cycle
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: sorry, its a Kenmore. Kenmore 800. I would guess its 20 years old
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no

11 hours ago

Not a problem but I'm sorry about the bad news.

11 hours ago

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