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Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, appraisers from Christie’s—they’re all here to answer your questions online or with a phone call. A third-party review panel verifies the licenses and credentials of each Expert on the site.

Immigration specialists, divorce lawyers, criminal attorneys, and Experts in every area of the law are available to answer your question by phone or email in minutes, and at a fraction of what it costs for an in-person appointment. Lawyers can even prepare and review wills, tickets, and more on your behalf.

Verified mechanics for all makes and models of cars, boats, motorcycles and RVs can provide diagnostic advice, walk you through a repair, share wiring diagrams, part numbers and instruction manuals, and get you moving in minutes—all for less than an oil change.

Board-certified general practitioners, pediatricians, cardiologists, oncologists, and more are ready to answer your question online or by phone in minutes, 24/7. From evaluating current symptoms to reviewing test results and offering second opinions, you can access high-quality care when you need it most.

Whether you have a Chihuahua or a Clydesdale, a Persian or an iguana, small and large animal vets are online 24/7, ready to provide detailed responses personalized for your pet. Talk to a verified vet by email or phone without the stress of stuffing your pet in a carrier or figuring out transportation.

Whether you’re installing a new thermostat, need help with circuit breaker, or have a garbage disposal on the fritz, you can connect one-on-one with verified electricians and plumbers by email or phone 24/7. Get your problem fixed without the hefty fees and services charges—even on holidays and weekends.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Verified Mac, PC, iPhone, iPad, and Android technicians can help reset your password, repair your network, recover your work and bring you back from the blue screen of death. Talk to specialists by email or phone—you can even have them securely sign in and fix the problem for you, 24/7.

Ron
Online

Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Ely
Online

Ely

Counselor at Law

53,793 satisfied customers

Verified

Current job title:

Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Ray
Online

Ray

Lawyer

26,257 satisfied customers

Verified

Current job title:

Lawyer

Most advanced degree:

Juris Doctor

Professional licenses:

State Bar of Texas

Ely
Online

Ely

Counselor at Law

54,443 satisfied customers

Verified

Current job title:

Counselor at Law

Most advanced degree:

Juris Doctor

Professional licenses:

Bar License in State and US District Court

Richard
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Richard

Lawyer

54,274 satisfied customers

Verified

Current job title:

Lawyer

Most advanced degree:

BBA/MBA/JD

Professional licenses:

Licensed to practice law in Texas

Loren
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Loren

Attorney

26,438 satisfied customers

Verified

Current job title:

Attorney

Most advanced degree:

Juris Doctor

Professional licenses:

JD

Mike V.
Online

Mike V.

Nissan Technician

23,839 satisfied customers

Verified

Current job title:

Nissan Technician

Most advanced degree:

High School Diploma

Professional licenses:

NYS Inspector License

Ron
Online

Ron

ASE Certified Technician

32,560 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Technical School for Automotive

Professional licenses:

ASE

Chad Farhat
Online

Chad Farhat

ASE Certified Technician

1,922 satisfied customers

Verified

Current job title:

ASE Certified Technician

Most advanced degree:

Industrial Technology Degree

Professional licenses:

ASE Certification

Lou P.
Online

Lou P.

Master Technician

3,779 satisfied customers

Verified

Current job title:

Master Technician

Most advanced degree:

Bachelor's Degree

Professional licenses:

Mercedes Technician

drcaplan
Online

drcaplan

Board Certified Physician

328 satisfied customers

Verified

Current job title:

Board Certified Physician

Most advanced degree:

Doctoral Degree

Professional licenses:

Internal Medicine, Peidatrics, OBGYN, and Intergrative Medicine

Dr. Arun Phophalia
Online

Dr. Arun Phophalia

Surgeon

32,028 satisfied customers

Verified

Current job title:

Surgeon

Most advanced degree:

Post Doctoral Degree in Surgery and Sports Medicine

Professional licenses:

MBBS, MS Certified

Dr. K
Online

Dr. K

Board Certified OB/GYN

3,446 satisfied customers

Verified

Current job title:

Board Certified OB/GYN

Most advanced degree:

Medical Degree

Professional licenses:

MD OB/GYN

Dr. Muneeb Ali
Online

Dr. Muneeb Ali

Doctor

3,637 satisfied customers

Verified

Current job title:

Doctor

Most advanced degree:

Doctoral Degree

Professional licenses:

MBBS, MD, ECFMG Certified

Dr. Peter
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Dr. Peter

Veterinarian

27,516 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

Veterinarian License

Dr. Deb
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Dr. Deb

Veterinarian

7,255 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Rebecca
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Rebecca

Dog Veterinarian

9,844 satisfied customers

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Current job title:

Dog Veterinarian

Most advanced degree:

Doctoral Degree Veterinarian Medicine

Professional licenses:

DVM

Dr. Scott Nimmo
Online

Dr. Scott Nimmo

Veterinarian

11,738 satisfied customers

Verified

Current job title:

Veterinarian

Most advanced degree:

Bachelor of Veterinary Medicine and Surgery

Professional licenses:

BVMS, MRCVS (Glasgow, UK)

Donald
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Donald

Small Engine Technician

1,843 satisfied customers

Verified

Current job title:

Small Engine Technician

Most advanced degree:

GED

Professional licenses:

25+ years of experience repairing 2 & 4 cycle engines

Rick
Online

Rick

HVAC Supervisor

19,875 satisfied customers

Verified

Current job title:

HVAC Supervisor

Professional licenses:

Construction Super, Master Plumber

Joel Swenson
Online

Joel Swenson

Owner, Scott's Appliance Repair

2,218 satisfied customers

Verified

Current job title:

Owner, Scott's Appliance Repair

Most advanced degree:

GED

Kelly
Online

Kelly

Appliance Technician

19,489 satisfied customers

Verified

Current job title:

Appliance Technician

Most advanced degree:

High School Degree

Professional licenses:

30+ years of experience

Ashik
Online

Ashik

Mac Technician

10,053 satisfied customers

Verified

Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
Online

IT Miro

Computer Scientist

3,098 satisfied customers

Verified

Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Ashik
Online

Ashik

Mac Technician

10,053 satisfied customers

Verified

Current job title:

Mac Technician

Most advanced degree:

Bachelor of Computer Application

Professional licenses:

Mac specialist

Viet
Online

Viet

Computer Technician

35,673 satisfied customers

Verified

Current job title:

Computer Technician

Most advanced degree:

Bachelor's Degree in Computer Science

Professional licenses:

Microsoft MCP & CompTIA A+ Certifications

Lorenz Vauck
Online

Lorenz Vauck

Computer Expert

714 satisfied customers

Verified

Current job title:

Computer Expert

Most advanced degree:

Electrical Engeering

Professional licenses:

DOS, Linx, Mac OS, iOS, Android, Window certifications

IT Miro
Online

IT Miro

Computer Scientist

3,098 satisfied customers

Verified

Current job title:

Computer Scientist

Most advanced degree:

Bachelor's Degree in Information Technology

Professional licenses:

Microsoft Certified Professional

Nora
Online

Nora

Accredited Appraiser

9,014 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Post Graduate Degree from Christies London

Professional licenses:

Member AOA & ISA USPAP Compliant

Glenda B.
Online

Glenda B.

Antiques Appraiser

19,045 satisfied customers

Verified

Current job title:

Antiques Appraiser

Most advanced degree:

Advanced studies in antiques at the University of Arkansas, Little Rock

Professional licenses:

Member AOA, AADA, Antique Store Owner

Robert S.
Online

Robert S.

Accredited Appraiser

5,178 satisfied customers

Verified

Current job title:

Accredited Appraiser

Most advanced degree:

Bachelor's Degree

Doris
Online

Doris

Owner, Nashville Appraisals Corp.

5,373 satisfied customers

Verified

Current job title:

Owner, Nashville Appraisals Corp.

Most advanced degree:

Bachelor's Degree

Professional licenses:

USPAP Compliant. Member AOA.

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I enjoy the variety of questions and being able to do it from anywhere in the world. I have done it from about 20 states, several foreign countries, Jamaica, Mexico and others. I enjoy the ability to work and have freedom to travel. I appreciate the staff at JA they have really helped the experts do a better job with the dashboard and other related items."

Ray, Lawyer
Expert on JustAnswer since 2008

"I became an attorney to help people. Now that I am retired I can continue that calling by helping JustAnswer customers find the information that they need."

Ely, Counselor at Law
Expert on JustAnswer since 2007

"I love JustAnswer because I enjoy leveling the field for the little guy. My goal with each of my customers is to not only explain the law, but also provide a solution to their problem. To be able to do that at an affordable price is as fulfilling to me as I hope it is to my customers."

Richard, Lawyer
Expert on JustAnswer since 2009

"I really like the fact that I learn something new about the law every day. I have learned so much by researching the answers to the questions. I really feel JA has made me a better lawyer."

Loren, Attorney
Expert on JustAnswer since 2009

"Giving assistance to people when they need it is really fulfilling. So many times we can fix stuff easily and save the customer lots of money, too."

Mike V., Nissan Technician
Expert on JustAnswer since 2009

"I can fix anything with a small motor. I like being able to help other people do that, too!"

Ron, ASE Certified Technician
Expert on JustAnswer since 2007

"Working on JustAnswer has been a life changing experience for me, I get to do what I love, providing expert help to people with their car problems across the globe."

Chad Farhat, ASE Certified Technician
Expert on JustAnswer since 2010

"I love working on JustAnswer and cannot name just one thing I enjoy the most, the flexibility, the satisfaction of a customer saying that I was very helpful, the extra income for my family, the teamwork from other Experts on the site, it truly is a great site and I'm lucky to be a part of it. I love helping people on JustAnswer for the simple reason that in the automotive world there is so much misinformation on the web that costs customers hundreds if not thousands of unnecessary dollars, that I can inform them properly with factory info and real world hands on experience and lead them in the right direction, if not help fix the issues at hand, and you cannot put a value on that."

Lou P., Master Technician
Expert on JustAnswer since

"I love getting to help people every day, at any hour! People from all over the world come to me with questions, seeking advice! Not everyone has access to doctors who are genuinely interested in listening and helping, and that's what I love most! I love being a sounding board for worries or questions or curious minds!"

drcaplan, Board Certified Physician
Expert on JustAnswer since 2013

"JustAnswer is a life changer for me. It gives me the opportunity to work anytime of my choice. JA platform is always evolving and thus there are continuous learning opportunities. JustAnswer connects global audience with global workers. JA makes it possible to use my skills, experience and knowledge to help people from diverse communities and cultures. I am so happy when somebody mentions that my answer prevented an ER or urgent care visit or my online diagnosis was confirmed by their doctor. JustAnswer has given me money, learning opportunities, professional recognition and satisfaction, and many new friends and colleagues."

Dr. Arun Phophalia, Surgeon
Expert on JustAnswer since 2007

"I love working with people on JustAnswer because I get to spend a lot of time with each person and really get to the bottom of the question."

Dr. K, Board Certified OB/GYN
Expert on JustAnswer since 2012

"I got into medicine in order to help people and JustAnswer allows me to help so many more people, on a much larger scale. I would not have been to help such a varied group of patients by simply working in a single hospital over the years. The customers on JA are simply the best!"

Dr. Muneeb Ali, Doctor
Expert on JustAnswer since 2009

"Since the invention of the internet, the world became a much smaller place. It is a privilege to be part of the JustAnswer team since it allows me to help and guide clients anywhere in the world, especially when they are in a remote area without a veterinarian. The joy to be able to assist people (pet owners, animal lovers) whenever possible and provide my advice and support to the best of my knowledge is one of the most fulfilling experiences I have ever felt as a veterinarian."

Dr. Peter, Veterinarian
Expert on JustAnswer since 2009

"JustAnswer provides me with a unique opportunity to help a large number of people and the pets they love. Trying to help pet owners with whatever issues or concerns they might have is tremendously rewarding and satisfying on many levels."

Dr. Deb, Veterinarian
Expert on JustAnswer since 2011

"When people who are worried about their pets come to JustAnswer I think of how much my dog Ilsa means to me. Then I give my best answer, by telling concerned pet owners what I would do in their situation for my own beloved pets."

Rebecca, Dog Veterinarian
Expert on JustAnswer since 2008

"As a dedicated small animal vet I have spent my whole career helping people with their much loved pet's health problems and I am very glad of the opportunity JustAnswer gives me to continue to do so online. But it is not all one sided, researching the answers I give helps keep me up to date and abreast of the latest developments in my field."

Dr. Scott Nimmo, Veterinarian
Expert on JustAnswer since 2008

"Working on JustAnswer has granted me the pleasure of meeting and working with some truly awesome people. I genuinely enjoy assisting each of my customers, with each of their individual needs. I strive to make customer satisfaction my number one priority. It is very rewarding, just knowing that I have personally helped someone who relied upon me, to lead them in the right direction."

Donald, Small Engine Technician
Expert on JustAnswer since 2012

"I really enjoy helping people particularly when they are in a bind, like the guy in Alaska with no heat, it's 30 below and the nearest repair guy is 200 miles away by plane!"

Rick, HVAC Supervisor
Expert on JustAnswer since 2005

"As an expert in the appliance category I get to help customers save money on unnecessary service calls and overpriced parts which for me makes being a member of the JustAnswer community a very rewarding experience."

Joel Swenson, Owner, Scott's Appliance Repair
Expert on JustAnswer since 2015

"I enjoy the freedom and the unrestricted earning potential working on JA provides. Mostly I enjoy knowing that my help provides customers an alternative solution to an expensive appliance repair and empowers them to learn and solve a problem that they would not likely be able to solve on their own!"

Kelly, Appliance Technician
Expert on JustAnswer since 2008

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"For me, nothing is more rewarding than the satisfaction you get from helping people and that is why I'm here. JustAnswer is not just a platform of simple questions and answers but it's more about caring, sharing, learning, laughing, loving and helping each other. JustAnswer is so rewarding and the best!"

Ashik, Mac Technician
Expert on JustAnswer since 2009

"Computers and tech are easy for me and JustAnswer gives me the opportunity to make it easy for others. It makes me really happy to get someone's computer working again."

Viet, Computer Technician
Expert on JustAnswer since 2010

"It's so rewarding to help customers to fix their computer problems and go beyond their expectations. Apart from the challenge for me (which I like a lot), I love it when I can "feel" their smile when we finish the session, which started out with a sad face for the customer. JustAnswer is a win-win situation for everyone involved!"

Lorenz Vauck, Computer Expert
Expert on JustAnswer since 2014

"Knowing that my knowledge and expertise can help others with their computer problems fulfills me every day. JustAnswer gives me a way to transform frustration into satisfaction, and I am sure my customers appreciate it very much!"

IT Miro, Computer Scientist
Expert on JustAnswer since 2010

"It is truly gratifying to help customers discover and learn about their fine art and objects. I feel so fortunate that I can share my education, experience and earned credentials to provide customers with an honest, professional and informed answer. I am thankful and fortunate to be an integral member of a community comprised of caring, professional, accredited experts who provide superior individual attention to the thousands of people around the globe who come to Justanswer for help on a daily basis."

Nora, Accredited Appraiser
Expert on JustAnswer since 2012

"Working at JustAnswer has allowed me to earn a living from my home. I aquired a rare disease that made it impossible to work in the public any longer, this job has allowed me to continue earning my living and maintain my self sufficiency. I was thrilled to find this site. Those in charge of the site have been wonderful to work with."

Glenda B., Antiques Appraiser
Expert on JustAnswer since

"We all love discovering the details and value of our antique treasures and collectibles, and I love being able to provide that for customers. The JustAnswer format makes it so easy and confidential for them, too. There's no need to bring an item anywhere and no concerns about the expertise or honest opinion, say, of a local pawnbroker or antique dealer. Customers really enjoy getting an accurate, unbiased and detailed evaluation -and in the privacy and convenience of their home."

Robert S., Accredited Appraiser
Expert on JustAnswer since 2011

"I enjoy the experience of growing as an appraiser of a large variety of treasures. Each question asked is an opportunity to draw on my reserve of knowledge and experience or learn through researching in a new field. I find it very satisfying when I can give accurate history and value to solve mysteries for my customers."

Doris, Owner, Nashville Appraisals Corp.
Expert on JustAnswer since 2009

Behind the screen: How it works

Ask a question

Verified doctors, lawyers, vets, mechanics, and more are online around the clock and ready to answer your question online or by phone.

Connect in minutes

We match your question with the most qualified Expert available. You get unlimited back and forth until your question is answered to your satisfaction—guaranteed.

Save time and money

Our rates are a fraction of an in-person appointment. Best of all, you can ask questions and get answers within minutes, 24/7, without wasting time on hold or in a waiting room.

Your happiness is 100% guaranteed

We stand behind every answer on our site. If you aren’t 100% satisfied for any reason, we’ll gladly process a full refund—no questions asked.

Unlimited back and forth

Keep asking questions until you get the answer you need.

Free second opinions

If you want a second opinion after receiving your answer, it’s on the house.

100% money-back guarantee

If you aren’t happy for any reason, we’ll refund your money. No questions asked.

What they're saying about us

Legal Opinion Regarding Mexican Immigration

"I contacted JustAnswer about a critical question I had about residency status for a U.S. citizen in Mexico... the lawyer referred me to justanswer.es which is its Mexican counterpart. There I was about to get counsel from a Mexican attorney IN Mexico. That's great service!"

S.L.
Rated:

Quick service

" ...My question was answered quickly and gave enough information to give my husband peace of mind. If the need arises again, I will use your service again!"

Brenda
Rated:

Fast and great service

"I was shocked at how quickly my question was answered. Although it wasn't the answer I wanted I was grateful for the accurate information. When dealing with matters of Law is always a good idea to get the right answer even if it's not what you want to hear. The staff made sure I did what was right and for that I'm thankful. GREAT JOB!!!"

Dan Tamewitz
Rated:

I wish I had made this connection before I took my cat to the vet!

"The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend JustAnswer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you."

Gail P.
Rated:

Heat & Air Question

"I had a simple question about setting thermostats on a fairly new heat pump. My question was answered promptly & has solved my issue. Your service saved me a good bit by not having to pay a service charge."

Phyllis Macgowen
Rated:

More than pleased

"I received almost immediate answers to my concerns Re: my young cat. Information was excellent, courteous, solved my problem with a few timely questions and answers. Would not hesitate to use them again."

Pat Pasciuto
Rated:

A Revolution in Accessing Quality Professional Help

"I used to be frustrated when I needed a legal opinion. I'd have to make an appointment, wait several days and then pay a ton of money for a simple question. With JustAnswer I get to speak with a highly knowledgeable attorney for a fee that I can afford. There's nothing else like it."

Gary
Rated:

Recent questions and answers

Hi, Amazon e-books used to load to my kindle app, but now load to my (default) cloud reader. How do I reset books to load directly to the kindle app on my iPad? It does not appear in any drop down boxes as an option to select.
JA: Which software or app can I help with?
Customer: Kindle app for iPad
JA: What have you tried so far with your software?
Customer: I pi I purchased a book and it went to the cloud reader instead
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No

4 hours ago

It means you purchased the book on a different account, click on the name top right and click sign out and sign in please with the Amazon account you used to purchase the book with

4 hours ago

Second opinion] Went shopping in a couple of stores last night and after about 2 hours I started experiencing a pain in the center of my chest. I’m a 40 year old male. I get a sharp pain, it only lasts a split second, very scary and what happens is a really quick stab of pain for like 1 second right in the upper left middle of my chest. It's at the top of my left breast mainly but can happen in different spots on my left side (like right by sternum). Sharp, stabbing, piercing. It is always in the same place. I have no other symptoms. Its unpredictable and I cannot duplicate the pain. 95% of the time they just come for no good reason. I do not experience pain, pressure or discomfort along with shortness of breath, a cold sweat, nausea, fatigue or lightheadedness. Also do not experience while asleep. I do have enlarged lymph nodes on the back of my right ear possibly indicative of an infection, though I’m not sure where. A week before that constant left eye twitching. May not be related. May just be. I also sometimes get hot flashes after the pain though I’m sure this is anxiety related. What does this sound like?

4 hours ago

You are very welcome.Wishing you a speedy resolution and all the very best in life. " I sincerely hope that I have helped you and that I have earned my 5-star rating today! Please remember to rate my service by selecting the 5 stars at the top

4 hours ago

I purchased an HP laptop awhile ago for occasional use. I now have a need for it and cannot remember the password ***** it. Can you help me?
JA: What's the model and Operating System (OS) of your HP?
Customer: Where can I find that information?
JA: The Laptop Technician will be able to walk you through that. What have you tried so far with your HP? Have you installed any updates recently?
Customer: I have not installed any updates recently. It has been such a while since I used it. I can see the time and date when I turn it on and a calendar entry.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I seem to remember on a previous computer that someone helped me reset to factory settings. I would prefer not to have to do that. I did try a password ***** now and it opened but nothing seems to work. I try to class a Box but it won’t close.

4 hours ago

You are welcome. I suggest you to try with Alt and F4 key to close the application. If that doesn't close the frozen application, Kindly move your mouse pointer to task bar at the bottom and right click on it. Then select Task Manager. It will di

4 hours ago

He has a black around his nipple
JA: What sort of animal are we talking about?
Customer: A male German Shepard
JA: I'll do all I can to help. What is wrong with the Shepherd?
Customer: It looks like he has a hotspot on his chest and a black ring around the base of his nipple
JA: Where does the Shepherd seem to hurt?
Customer: Oh his chest by he left nipple
JA: Can you see anything that looks wrong or different?
Customer: The black ring around the nipple and what looks like a hot spot around that area
JA: What is the Shepherd's name and age?
Customer: Bellamy and he’s almost a year
JA: How old is Bellamy?
Customer: 10 months
JA: Is there anything else important you think the Veterinarian should know about Bellamy?
Customer: No

4 hours ago

You are most welcome. Please let me know if you have any other questions. I am here to help. If you have no questions, I would appreciate very much a positive review at the top of the screen when you get time. Leaving a review does not close out your

4 hours ago

Went shopping in a couple of stores last night and after about 2 hours I started experiencing a pain in the center of my chest. I’m a 40 year old male. I get a sharp pain, it only lasts a split second, very scary and what happens is a really quick stab of pain for like 1 second right in the upper left middle of my chest. It's at the top of my left breast mainly but can happen in different spots on my left side (like right by sternum). Sharp, stabbing, piercing. It is always in the same place. I have no other symptoms. Its unpredictable and I cannot duplicate the pain. 95% of the time they just come for no good reason. I do not experience pain, pressure or discomfort along with shortness of breath, a cold sweat, nausea, fatigue or lightheadedness. Also do not experience while asleep. I do have enlarged lymph nodes on the back of my right ear possibly indicative of an infection, though I’m not sure where. A week before that constant left eye twitching. May not be related. May just be. I also sometimes get hot flashes after the pain though I’m sure this is anxiety related. What does this sound like?

4 hours ago

You are welcome and wish you good health.Positive feedback will be appreciated.Thank you.

4 hours ago

Hello,Taking meds for cough/sinus infection every 4 hours along with Tylenol. led to lack of sleep (maybe 6 hours in 48). Not sure if insomnia but is this bc of meds? Got syrup with Codeine 2day nd no relief. Thoughts/suggestions? got antibiotic shot and steroid shot today as well but on night 3 of sleeplessness

4 hours ago

You are very welcome

4 hours ago

Hi my name is ***** ***** I have been having abdominal pain ever since I had sex for the first time that was this Sunday on the 19th but my partner didn’t go all the way in only the tip that’s it I couldn’t even handle him going inside me because it hurt really bad plus I wasn’t wet that much either. We had protected sex and he did finger me a rough a couple of times I just thought sex was to be rough you know. But now my stomach is hurting especially the abdominal area and I feel tightness in my stomach at this moment I don’t know if I’m pregnant or not I’m really scared right now I don’t need a kid right now I’m my life I just need some type of explanation for it.
JA: How old are you? What symptoms are you having?
Customer: I’m 19 years old I’m having abdominal pain and tightness in the stomach
JA: When was your last pap test or pelvic exam? Any irregular results from past exams?
Customer: I never had a Pap test or pelvic exam
JA: Anything else in your medical history you think the doctor should know?
Customer: I have stomach pain in general and constipation and asthma that’s really it

5 hours ago

Thanks for your question. If you had protected intercourse there is no chance of your getting pregnant and even if pregnancy were to occur it will not cause pain so soon after the intercourse. The pain can be a result of urinary tract infection which

5 hours ago

My building company is doing nothing about the weed smoking in the building which is a violation of lease. I’m constantly coughing at night. I’m considering not paying my rent until something is done. What are my rights?
JA: What state are you in? It matters because laws vary by location.
Customer: New York
JA: What steps have you taken so far?
Customer: I’ve made several calls abou this
JA: Anything else you want the lawyer to know before I connect you?
Customer: Asked for a date different apartment

4 hours ago

You are welcome. Yes, it has to be in writing and documented and you need to give them time and a chance to cure. I do not have a draft but the goal is to place them on notice and even allow them to inspect your rental, first hand, so they can smell

4 hours ago

I have an IQOS 3 - the red light is on the actual heets holder - charging doc seems ok?
JA: What's the brand and model of your product?
Customer: it is IQOS 3? is there another brand/model?
JA: What have you tried so far?
Customer: restarting/resetting - nothing seems to work?
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Help - I'm in Australia so don't know what to do or who I could see about this?

4 hours ago

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then subm

4 hours ago

The RED low brake fluid light and the RED brake light both came on at the same time. My vehicle (2002 chevy impala. 3.4L V6) seem to stop fine and did not pull to the right or left when braking. I added brake fluid to brake master cylinder reservoir and when I drove home from work no lights came on
JA: Have you checked the brake fluid? How's the level and when was it last changed?
Customer: I have never changed it. As I said above, I added fluid and the lights did not reappear.
JA: Are you fixing your Impala yourself? What have you tried so far?
Customer: Yes, if I can. I had replaced the front brake pads & rotors 2 weeks ago.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No

4 hours ago

It should be ok then, sometimes that's all you need to do. If you recently replaced the calipers, I would check for a leak, but replacing the pads and rotors shouldn't cause the light to come on. I would not be to concerned, especially since

4 hours ago

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