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Steve Herrod
Steve Herrod, Master's Degree
Category: Writing Homework
Satisfied Customers: 1214
Experience:  Masters in Literature and a Bachelors Degree in French with Management
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Customer Question

Your office has outgrown its old desktop machines and is in the market for new PCs, but would like some guidance on what to purchase. The Director wants to ensure that the office obtains PC machines that meet the requirements stated below. You, as an employee of a small educational company, have been tasked to buy 5 PCs and associated equipment for the office. You only need to determine the specifications for ONE PC, not five. The office will likely buy five of the same computer model/configurations you propose.

The Director has defined some capabilities that the PCs will need to have to ensure optimal performance. These tasks and system needs are collectively the office’s requirements. The requirements are as follows:

Create documents, spreadsheets, presentations, and send and receive email.

Participate in online video conferences, web courses and forums (the Director is a part-time professor at a local university).

Create and edit audio and video files and share video and audio files via emails, instant messaging, and in chat rooms via mobile devices.

Create small databases to manage all audio, video and photo data.

Take high quality digital photos and videos and download them to the PC as well as scan and edit the photos and videos. Manipulate/edit various image and video formats (in the relevant table, please specify at least two image and two video formats that can be accommodated by your solution(s)). .

Print documents to include photo quality color printing.

Manipulate pdf files, including editing pdfs, conversion from pdf to Word and vice versa.

Transfer information (audio, video and photos) between PC machines.

Manage the Director’s schedule by using an online calendar and day planner.

Utilize the internet to make online purchases, conduct banking services and research new audio, video and photo editing methods using a broadband service (in the relevant table, please specify service provider).

Connect all required peripheral devices you deem necessary to the system unit.

Protect the PC and all components from dirty electrical power including under voltage (brownout or blackout) and overvoltage (power surge or spike).

Manage and protect the system, data, and information while working on the Internet including scanning all incoming emails, email attachments, and files downloaded from Web-based sources; firewall, virus and spyware (security) protection; and checking websites for phishing and fraudulent activities.

PC Spec (#2)

You are supposed to tie back your recommended specs to all of the original requirements. Spell out the requirements that apply to your selection of hardware, etc. Your customer would not appreciate having to go guess as to which requirement is being met by your items.

Suggested layout for the tables:

Three columns: Group (Input, Output, Etc), Device, Requirement; then one row for each Device. Arrange your tables so that you don't leave lots of blank rows.

Include details where it makes sense. For example:

"Scanner". This isn't enough information to tell what the device is capable of. The customer wants to know how it's "tricked out". What model is it? Is it an All-In-One or standalone (why?)? How much RAM does it have? Does it have wireless capability? Can it accept camera memory cards? What resolution can it handle?

"Adapter Card". Your particular customer may want to create and edit high quality photos and videos (depends on the case study to which you were assigned). This usually means you'll need a beefed-up graphics adapter. Be prepared to answer these questions: What model is it? How much RAM does it have? Is it integrated or discrete? This means you need to understand a little about graphics cards. Integrated means it is a chip (not an actual card) that is part of the motherboard. Typically, integrated video is ok but not as powerful as discrete video cards. These are actual adapter cards that have lots more circuitry and dedicated RAM than the smaller integrated chips. So they are more powerful and better for the customer’s requirements.

"Monitor". While the software applications actually enable video creation and editing, the hardware enables the "high quality" requirement. You can hook up a display to the standard VGA port on the computer. However, the newer machines come with HDMI ports, which enables High Definition displays. If the recommended desktop or laptop has an HDMI port the user can get full 1080p on the video display unit. These specifications may satisfy the customer’s requirement to create and edit high quality digital photos and videos.

"Ports". Everybody needs ports, right? I just described an important one - HDMI. How about Ethernet, SATA, FireWire, USB (2.0 or 3.0), media cards? Think of the data transfer/exchange requirements and what kind of speeds are necessary to make them work effectively.

"External Storage". The customer may want users to exchange data quickly. Are CDs or DVDs the way to go? What about USB flash memory cards? Or some kind of network storage?

Submitted: 1 year ago.
Category: Writing Homework

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