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rpmdiag, Tech and Instructor
Category: VW
Satisfied Customers: 6724
Experience:  Since 1975
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It's not starting, Brand new battery and alternator, 2003

Customer Question

It's not starting
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Brand new battery and alternator
JA: What is the model/year of your VW?
Customer: 2003 jetta
JA: Are you fixing your Jetta yourself? What have you tried so far?
Customer: Yes I'm stuck at work
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: VW
Expert:  rpmdiag replied 1 month ago.

Hi, I'm Ron and I will be helping you today.
Stand by for a moment while I prepare your answer.

Expert:  rpmdiag replied 1 month ago.

Be sure to check the battery cables at both ends for corrosion and tightness.

If that's good, the starter may be bad. Keep me posted please.

Thanks, Ron