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vwnewton
vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
Experience:  25 years of VW obsession turned into a job, last 15 years as a VW Tech.
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I have a 2004 Phaeton. Put in mode to change tires and

Customer Question

I have a 2004 Phaeton. Put in jack mode to change tires and insert new air pressure sensors. Now out of jack mode and as it should it is sensing the trunk tire needs the sensor changed. Problem is, I cannot unlock either the trunk or fuel door? Checked e-brake off and locked and unlocked doors repeatedly. No avail. Any good advice?!
Submitted: 3 months ago.
Category: VW
Expert:  Wolfgang replied 3 months ago.

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. Note there may be an issue where the complexity of the issue will require a Premium Service. This service will be an addition to the normal question cost. Usually it does not come down to this but keep in mind!! I am also going to direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

first thing is to look at the key and see if you are using the 3 button key and not the 2 button key (valet).

second on the center screen in the instrument cluster do you see a key with a outline of a car present?

please let me know

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