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Thanks for choosing Just Answer . I'm Wolfgang here to help!!
I am confident we can resolve your problem together. Pleaseunderstand that I don't know your skill level. In most cases when you have a problemwith the way the vehicle performs, specialized tooling is required to acquire computerdata/information or engine testing results. We didn’t build these complicated vehicles; wejust diagnose and fix them. Also understand that I can't see, smell, hear, or touch thevehicle either, so it may take a few replies to get to satisfactory results. I am also going todirect you with the fastest, easiest and most common things to check first. Please bepatient and permit me to do what I do best.I also try to give all of the information you may need, expecting a “positive rating” inreturn. I will also continue assisting you after you have rated me, if necessary. If thereis any reason I cannot get a positive rating, please let me know why “in advance”, so Ican go another direction for you. I am sorry you’re having this problem; I’ll help youthrough it.Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.
I DO NEED SOME MORE INFO!!
WHEN YOU INSERT THE KEY AND PUSH DOES THE INSTRUMENTTION LIGHTS COME ON?
IF SO IF YOU PAY ATTENTION TO THE GEAR INDICATOR DOES IT SHOW IN PARK OR NEUTRAL OR ALL GEARS SELECTED?
PLEASE LET ME KNOW
ARE THERE ANY MESSAGES ON THE CENTER SCREEN OF THE INSTRUMENT CLUSTER?
OK. WE NEED TO CHECK AT THE STARTER TO SEE IF YOU HAVE VOLTAGE ON THE SMALL WIRE AT THE CONNECTOR . YOU WILL NEED A TEST LIGHT OR EVEN BETTER TO HAVE A DIGITAL VOLT METER . (YOU MAY HAVE A STARTER ISSUE OR A WIRING ISSUE) DO YOU HAVE THAT TO CHECK THIS OUT?
WE NEED TO CHECK THIS OUT . HOW DO I KNOW WHEN CRANKING DO YOU HAVE VOLTAGE AT THE STARTER OR NOT ? HAVE TO PINPOINT THIS ISSUE OUT .
I CAN BE A STARTER , WIRING OR SWITCH BUT NEED TO DO CHECKS TO ISOLATE
I WISH THERE WAS AN EASIER WAY !!! I WOULD OF GIVEN IT!!
IT IS HARD TO SAY BUT IT IS ALMOST 10 YRS OLD!!
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