Thanks for choosing Just Answer . I'm Wolfgang here to help!!
I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. I am also going to
direct you with the fastest, easiest and most common things to check first. Please be
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The key needs to be programmed to the vehicle if it is a new one . do you have the other original key?
if the cylinder was ordered from the vw dealer it should have the same key cut and should be programmed so that is why the other key is mentioned.
please let me know