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vwtech0405, VW Technician
Category: VW
Satisfied Customers: 10616
Experience:  VW Master Technician VW Certified
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Driver door lock not working. : 2010 VW Routan : Yes. :

Customer Question

Driver door lock not working.
JA: What is the model/year of your VW?
Customer: 2010 VW Routan
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes.
JA: Anything else you think the mechanic should know?
Customer: Works manually, but not with door switch or key fob.
JA: Have you checked the battery in the fob? Will the car open with another remote?
Customer: Yes, battery checked. Don't have another fob to check.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the VW Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: VW
Customer: replied 4 months ago.
Didn't realize this was over email; thought it was live chat. To add, I checked the fuses and all look good. Tried using a little WD40-type stuff (different formula safe for this use) to loosen up lock, but to no avail.
Expert:  vwtech0405 replied 4 months ago.

Is it only the driver door that doesn't open ???

Customer: replied 4 months ago.
all other doors work fine. No other door has a manual key lock either (don't know if that helps).
Expert:  vwtech0405 replied 4 months ago.
Sorry for the delay more then likely you have a faulty door latch actuator in that door causing that issue , try to hit the outer part of the door right under the door handle at the same time while your hitting the unlock button to see if the latch will unstick and release for you to be able to open the door . I hope this helps please don't forget to provide feedback for be help provided thank you

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