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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
In allot of cases this type of fault here can be caused by an electrical fault with a micro switch sending an incorrect signal on what position part of the roof is in.I have seen this occur before and had to replace the affected micro switch that was sending an incorrect signal.
What needs to be done from here first is to have the fault codes read out/checked to see what fault codes are set and from there those codes diagnosed and repaired.This will require a scan tool that can plug in and communicate with all computers in your model here.
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