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Do you have the bluetooth option on the vehicle?
Do you have the touchscreen display?
So how your vehicle works is you simply start it and within five minutes you need to go into your phone turn on bluetooth and it will have an option for VW you will select it and type in the passcode 0000 the little yellow light that flashes on the overhead will stop flashing.
But this will only allow you to take phone calls through the vehicle it does not allow you to stream music this option is not available on that radio bluetooth package.
Here is a video showing exactly how it is done.
So you do not have the bluetooth on the overhead? If you have a aftermarket unit in there than I am sorry but without the model number it will be impossible for me to help.
The steps I gave you are for the non touchscreen stock systems that the vehicles come from the factory with. The video may have a different system but that is how it is programmed it was for a referance it was a 2010 model but the stock system is programmed the same on all models from 2000-2010 unless you installed an aftermarket system.