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Thanks for choosing Just Answer . I'm Wolfgang here to help!!
I am confident we can resolve your problem together. Pleaseunderstand that I don't know your skill level. In most cases when you have a problemwith the way the vehicle performs, specialized tooling is required to acquire computerdata/information or engine testing results. We didn’t build these complicated vehicles; wejust diagnose and fix them. Also understand that I can't see, smell, hear, or touch thevehicle either, so it may take a few replies to get to satisfactory results. I am also going todirect you with the fastest, easiest and most common things to check first. Please bepatient and permit me to do what I do best.I also try to give all of the information you may need, expecting a “positive rating” inreturn. I will also continue assisting you after you have rated me, if necessary. If thereis any reason I cannot get a positive rating, please let me know why “in advance”, so Ican go another direction for you. I am sorry you’re having this problem; I’ll help youthrough it.Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.
I do need a vin # ***** also do you have VAG COM scan tool?
ok i do need a pic of the engine fuse box with the lid off please
ok please check fuses under hood. f53,f51 and f54 . make sure they are good and have 12 volts
are there fuses on f53 and f54?
the back glass needs to be in the up position over the sunroof glass . you need 2 people to get the glass over the sunroof !! once that see if it will close correctly!!
let me know
just go very slow it will go !!! i went for 2 weeks for training on that car!!
on the sides
the only way to get it closed is to have VAG COM scan tool then there would be a phone call conversation to instruct you how to close the roof which will be a premium service
checking in to see if you still need more help
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