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CHRIS ZAPANTIS
CHRIS ZAPANTIS,
Category: VW
Satisfied Customers: 159
Experience:  AUTO TECH at G&M EXXON
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I just bought a 2013 jetta brought it home and now both

Customer Question

i just bought a 2013 jetta brought it home and now both driver side and passanger seatbelts are locked, I can not get them to retract back out???
Submitted: 6 months ago.
Category: VW
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Hello Im Chris and I can assist you. This is a common problem. Unfortunately theres not much you can do to fix it because the units are not serviceable.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
The only thing that can be done it to jiggle them and hope they release. Even so they will probably get stuck again.
Customer: replied 6 months ago.
your kidding, do you mean I can't take it in the shop to fix?
Expert:  CHRIS ZAPANTIS replied 6 months ago.
The only other thing you can do is remove the b-pillar trim unbolt it from the top and let it pull in a little see if it releases.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
The shop will not fix them they will tell you they need replacement.
Customer: replied 6 months ago.
OK thanks My husband is going to is going to take back to the dealer tomorrow
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Thank you and please rate me so I can get credit for my time.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Good Luck!

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