How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask vwtech0405 Your Own Question
vwtech0405
vwtech0405, VW Technician
Category: VW
Satisfied Customers: 10659
Experience:  VW Master Technician VW Certified
22815973
Type Your VW Question Here...
vwtech0405 is online now
A new question is answered every 9 seconds

My radio channels are not working on my stereo on my

Customer Question

Hi,My radio channels are not working on my stereo on my VW golf. How do I get to the root of the problem. Is it the antenna behind the stereo or is the fault elsewhere.My back screen was smashed
In an accident and I don't know if this has caused the issue. Since then I have always used AUX/CDs to listen to music but I would like to get my radio channels back. Can anyone help me with this?Car: VW Golf Mk6 09
Submitted: 11 months ago.
Category: VW
Expert:  vwtech0405 replied 11 months ago.
What exactly do you mean by back screen ?? do you mean the rear hatch glass?
Customer: replied 11 months ago.
The back windscreen if that makes sense
Expert:  vwtech0405 replied 11 months ago.
Ok that's the reason it's not working because you have reception grids in that glass and if it's damaged or broken the reception is lost . You will need to have that issue fixed to regain the reception . I hope this helps . Please don't forget to provide feedback for the help provided thank you
Customer: replied 11 months ago.
Is there anything I can do to repair this?? What would I have to do?
Expert:  vwtech0405 replied 11 months ago.
You will need to replace the rear glass of it has been replaced make sure it was done correctly and make sure the antenna amplifiers where replaced . I hope this helps
Please don't forget to provide positive feedback for the help provided thank you