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Yes ,usually they give you a card with the radio code .
The easiest way and the right way is stopping at any VW dealer with prof of ownership of the vehicle ,they will run your vehicle VIN and will give you the code for the radio.
VW does this for your own safe ,if your radio gets stolen nobody can use it once they need to prove that they own the vehicle to get the radio code or the radio to work again.
There is another way but it is up to the dealer, you can have your regular shop calling for you ,if they know the people at the dealer ,they may give the radio code.
Thank you very much.
Here's also the Top Dead Center marks at the flywheel, transmission side ,top of transmission.
Let ,me know.