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You'll have to replace the latch- the solenoid that releases it is built directly into the latch. Drop your rear seats, and you can reach the emergency pull handle that opens the trunk.
Well, your attempt was also close "Ray", but I personally have nothing to do with the business or payment end of this arrangement. You will have to contact "customer support" in order to process your request. Or if you like, I can submit a request for a customer service representative to contact you. Let me know how you'd like to proceed.