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Hello, I'm Brandon - VW tech.
Which engine do you have? When was the last time you have replaced the transmission fluid?
Its a 2.5 liter engine. I have not replaced the fluid since I have owned the vehicle.
First, I would recommend replacing the transmission only using VW transmission fluid.
Then if is still have the same issue. Then you go to VW dealer to get the latest TCM update for the transmission.
Here is the link for the transmission fluid. You will need 7 quarts.
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