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Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail. Do not rate yet, just reply. Put yourself in my shoes, I can not see, smell, hear, feel or touch your car, nor do I know any history on it. So take into consideration I am doing my best based on what you tell me. Also understand fixing cars often requires sophisticated tools, that you may not own. So even if you can not do what is outlined in my answer, that does not mean my answer is wrong deserving to be rated negative.
FYI if you have purchased a second hand radio it has been documented that the etched serial # ***** the electronic serial # ***** be different due to piecing 2 stereo's into one so be beware!!
here is your serial # ***** radio code:
Serial number: VWZ4Z3P8177708
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A lot of the repair information and fixes are hard to come by!!
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