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Chris(aka-Moose)
Chris(aka-Moose), VW Technician
Category: VW
Satisfied Customers: 44426
Experience:  16 years of experience
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My trunk won't open, using the remote key, door key, and I

Customer Question

My trunk won't open, using the remote key, door key, and I checked the glove box and the trunk is button is unlocked.
Submitted: 1 year ago.
Category: VW
Expert:  Chris(aka-Moose) replied 1 year ago.

Welcome, I am Chris (aka-Moose)

Can you gain access inside the trunk from the rear seat? If so the emergency release work

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Thanks Chris

Customer: replied 1 year ago.
Do you know how I can get to the emergency trunk, I looked all over online and it looks like starting in 2012 they don't have the hatch anymore
Customer: replied 1 year ago.
Hatch as on the back end behind the seat. How can I pull down the seat??
Customer: replied 1 year ago.
U there
Expert:  Chris(aka-Moose) replied 1 year ago.

Try pulling the top of the rear seat forward enough to get your finger or pliers in to unlatch the rear seat back so it an fold down. Once we can get into the trunk we can get it open to diagnose the latch issue.

Customer: replied 1 year ago.
I can get my finger back there but it's not folding down. I feel like it's going to break the seat
Expert:  Chris(aka-Moose) replied 1 year ago.

You have to get the lock to release on the seat back since your not able to get to the release handle that is in the trunk.

Customer: replied 1 year ago.
How do I get the seat to unlock?!? I get that but how do I do it
Expert:  Chris(aka-Moose) replied 1 year ago.

It is a cable system that you pull, so you have to get the seat pulled away enough to push on the cable connection with pliers or screwdriver so the cable will extend as if it were being pulled to get the latch to release.

Customer: replied 1 year ago.
Is there a latch or something to unlock it
Expert:  Chris(aka-Moose) replied 1 year ago.

Did you see my last post?

Customer: replied 1 year ago.
It's not working, I can't get it unlocked there is no cable. Its a rod connected to the back of the seat.
Customer: replied 1 year ago.
VW is so annoying
Customer: replied 1 year ago.
Have u seen my messages
Customer: replied 1 year ago.
Haven't heard from you in a while
Customer: replied 1 year ago.
25 mins
Expert:  Chris(aka-Moose) replied 1 year ago.

Yes I have seen all your messages, I am just waiting for you to get in all your responses prior to posting. I am also helping many others. You responded at 10:04 and its now 10:19. The diagrams show it as a cable. Since you are able to see it, can you grip it with needle nose pliers then tilt the pliers towards the front to pull the rod to the rear?

Its annoying getting any car manufacturer seat down with release levers only accessed in the trunk.

Customer: replied 1 year ago.
I responded 5x since 9:04
Expert:  Chris(aka-Moose) replied 1 year ago.

https://dl.dropboxusercontent.com/u/90220402/time.png

It seems like you no longer want me to help you, if that is the case I can get you back on the waiting list for someone else.

Customer: replied 1 year ago.
Please
Expert:  Chris(aka-Moose) replied 1 year ago.

Best of luck.

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