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Hello, I'm Brandon - VW tech.
Most likely the starter motor is the problem you will need to replace it.
Also make sure the battery terminals are clean and tight. Double check the battery voltage if is at 12.6 volts with engine off.
Please rate me positive for the prompt service, thank you!
The immoblizer is bad or the key ring in the ignition.
This is not a easy repair. Will need to go to the VW shop to get it fix and reprogram.